Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
173 Reviews
4.7

173 Reviews

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173 Reviews of Matt Snipes

April 07, 2026

Dealership Rating
Employee Rating

Once again, it’s a great place to do business. I wouldn’t think about going any place else. Friendly people, knowledgeable people, nope I wouldn’t go any place else. More

by edvoskanian
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2026

Klamath Falls Toyota responded

It’s always a pleasure to welcome you back. Matt and our team are glad we could keep your Toyota Tundra running smoothly. Thank you for your ongoing trust. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 07, 2026

Dealership Rating
Employee Rating

Lithia did just what I wanted done. I appreciated the video showing the underneath of my car. Well done. More

by NONE31
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Apr 07, 2026

Klamath Falls Toyota responded

We’re delighted to receive your five-star rating. We’re glad the video showing the underside of your Toyota Highlander gave you the clarity you wanted and that our team delivered exactly what you needed. Please let us know if we can assist with anything else down the road. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 31, 2026

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The only place that I’ll take my Toyota, I know things will get done and we’ll get done right. I don’t have to worry about things being screwed up. More

by edvoskanian
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Francisco

Mar 31, 2026

Klamath Falls Toyota responded

We’re honored to be your go-to service center for your Toyota FJ Cruiser. It’s rewarding to know you trust our team to complete each job correctly. Thanks for choosing us and we look forward to keeping your FJ Cruiser running smoothly. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 27, 2026

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They have good customer service and were quick and efficient with my oil change. I would recommend them and definitely will be back. More

by Oregon life
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Mar 27, 2026

Klamath Falls Toyota responded

Thank you for recommending our service team and noting the quick, efficient oil change on your Toyota Sienna. Matt and our crew appreciate your confidence and look forward to assisting you again soon. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 26, 2026

Dealership Rating
Employee Rating

I love being able to trust my Toyota Tacoma repair service person will do their best.on my vehicle. More

by MITTENS07
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Mar 26, 2026

Klamath Falls Toyota responded

Thank you for trusting our service team with your Toyota Tacoma. We’re glad our technicians could deliver the high-quality care you deserve. We look forward to keeping your Tacoma performing at its best. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 26, 2026

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Complete engine replacement on new Tacoma. After 2,000 miles, no apparent issues. They had to deal with inssurance adjusters, no easy task. More

by TFERRELLXX
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Francisco Martinez - 5 stars

Mar 26, 2026

Klamath Falls Toyota responded

Knowing your Tacoma’s new engine has shown no issues after 2,000 miles is great news. Matt is glad we could navigate the insurance adjusters on your behalf. Don’t hesitate to get in touch if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 18, 2026

Dealership Rating
Employee Rating

The only place that I will have my Toyotas serviced. The Staff is great and knowledgeable about their vehicles. More

by edvoskanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer , Francisco,

Mar 18, 2026

Klamath Falls Toyota responded

Thank you for choosing us to service your Toyota Tundra. We’re glad our team’s expertise with Toyota vehicles made your visit a positive one. We look forward to helping you again whenever you need service. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 06, 2026

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Employee Rating

Great customer service. Was able to get my vehicle in early and all the service done to specifications. More

by BIGCHRIS139
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2026

Klamath Falls Toyota responded

It’s wonderful to hear that Matt and our team were able to fit your Nissan in early and complete the work to your exact specifications. Thank you for recognizing our customer service. We look forward to assisting you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 20, 2026

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Employee Rating

Replaced engine and other damaged components on '24 Tacoma. Although the process took almost 3 months, Ihave had no issues despite it being a major issue. The vehicle was returned detailed and as goo More

by TFERRELLXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco Martinez

Feb 20, 2026

Klamath Falls Toyota responded

Matt and our service team appreciate your patience while replacing your Toyota Tacoma’s engine and restoring other components. We’re glad the thorough detailing and repair work left your vehicle running smoothly with no issues. Thank you for trusting us with your Tacoma. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 03, 2026

Dealership Rating
Employee Rating

Service team greeted me as I checked in. Communication was clear and easy to understand. Servixe took an adequate amount of time due to the long line of vehicles ahead of me. No complaints h More

by Saskuaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Klamath Falls Toyota responded

We’re glad our service team provided a friendly check-in and clear communication during your Chevrolet service. Thank you for your patience through the busy schedule and for the 5-star rating on service and parts.

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