Matt Vallee | Page 2

Working with Matt Vallee was a great experience. He answered all my questions and he went through everything on the vehicle before I drove it off a lot. Great customer service!!! He answered all my questions and he went through everything on the vehicle before I drove it off a lot. Great customer service!!! More

by judeje1982 Verified Customer Verified Customer

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I have always had great customer service with the service center no issues what so ever. However I have been experiencing an unfathomable amount of electrical issues with the truck since purchased in Mar center no issues what so ever. However I have been experiencing an unfathomable amount of electrical issues with the truck since purchased in March 2025. It has been in to have service done on 5 different times. Each time electrical issues were stated and not resolved. On the Fifth time going in Jan 2026 it as finally resolved. The service Tech decided to check all the modules to find that most were out of date by quite sometime. My issue is that these modules were never checked all the past times to verify they were updated. This is very frustrating to find out that the "Multi point Inspection" was not being performed correctly. Equally frustrating that there was no way for me to know that there was additional modules to be updated other than the radio update that i can do myself. There was no service bulletin put out for these updates nor was i notified of updates needed. I am giving a three star because i always have a great experience with the service department with everyone and helping... But this basic service of verifying my truck is updated not happening 4 times in a row is not acceptable. More

by khejnal42 Verified Customer Verified Customer

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It was a great/smooth experience. I would purchase again from Jim Butler in the future I would purchase again from Jim Butler in the future More

by mmerlo8 Verified Customer Verified Customer

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Matt is a wonderful salesman. He is very professional, knowledgeable and patient. We strongly recommend to other people to purchase a car from him. Thank you so much, Matt! He is very professional, knowledgeable and patient. We strongly recommend to other people to purchase a car from him. Thank you so much, Matt! More

by chen0091 Verified Customer Verified Customer

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Needed a truck and they had one on the lot. I am not a fan of all their marketing after the sale. I am not a fan of all their marketing after the sale. More

by leo37 Verified Customer Verified Customer

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Friendly and helpful, quick and easy! ! Everyone always speaks and smiles and makes you feel welcome. ! Everyone always speaks and smiles and makes you feel welcome. More

by leslievarney426 Verified Customer Verified Customer

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Great team of people to work with. Would recommend to anyone looking for a new vehicle Would recommend to anyone looking for a new vehicle More

by bob25wells Verified Customer Verified Customer

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Great experience purchasing a new truck from Jim Butler! Matt was great to work with and made the transaction simple, including shipping my new truck and picking up my trade in. Matt was great to work with and made the transaction simple, including shipping my new truck and picking up my trade in. More

by Steve Verified Customer Verified Customer

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I will look to them first for my next purchase staff was great never felt pressed to buy was made to feel at home minute walked in the door great never felt pressed to buy was made to feel at home minute walked in the door More

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Great buying experience. Matt made buying my new truck very easy. Very helpful and found me exactly what I was looking for. Matt made buying my new truck very easy. Very helpful and found me exactly what I was looking for. More

by darusty1 Verified Customer Verified Customer

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