"Proressional, Outstanding Service!!!!"
The staff at Phillips Chevy was very professional and assertive in our negotiations on my Chevy Silverado which I ultimately purchased at Phillips Chevy in Frankfort due to the fact I had already shopped at other dealerships and the finance, warranty,price, and customer service surpassed all the other dealerships I had encountered while shopping for a new vehicle. All I can say is if anyone is wanting to purchase a new or used vehicle look no further then Phillips Chevrolet in Frankfort,Illinois.
"Painless and sweet car purchase!"
I was approached upon entering the dealership by a nice woman who asked if she could help me. I was under the understanding I had an appointment from earlier chat online with a Chevy representative. The person I chatted with online was not available so the woman that greeted me at the door took me by the hand and assisted me. Turns out she was the car salesman who stood by me through the entire purchase of my car. Her name was Lynn and not only was she nice, professional and the most helpful person I ever dealt with purchasing a car. I am female and she made this car purchase so easy for me. . She was very knowledgeable and assisted every way possible she could and making my purchase painless and honestly very sweet. I would recommend Lynn and Phillips Chevrolet to anyone for a new car purchase. May I add that the rest of my experience with the paperwork and the walk around an explanation of all the new bells and whistle‘s in my new Chevy impala was also very pleasant. There were never any high-pressure’s and I received many hugs through out by representatives of Phillips Chevrolet. Thank you all again especially to Lynn .
- Lana equinox
Warren was very patient and kind. Knew the answer to every question I had. I Will definitely buy another car from him. Actually every employee we were in contact with was amazing. Thank u phillips.
"Fantastic Car Buying Experience"
I recently purchased a new car from Phillips Chevrolet in Frankfort. The experience can easily be described as top shelf! No pressure, a completely comfortable buying experience with Phillips. They truely demonstrated a desire to help me find a purchase the unique and customized Convertible I was looking for. Very satisfied with the entire experience with Phillips, and it was a pleasure to work with my sales rep Chris Baxendale. Never did I feel like I was being pressured and he did everything he could to make sure every request was answered, either immediate or with a followup call to me. I did not have to make multiple requests or find someone else to assist during the entire process which was several months since we did a custom order. His follow through is to be commended! Thank you for a fantastic buying experience and I am looking forward to many years ahead with this car.
"Phillips & Chris were great!"
We were in desperate need to replace our truck. We went to Frankfort and gave Phillips our first shot & glad we did. Chris Baxendale was great, we god him what we wanted and the first Silverado he pulled up was perfect! He was straight to the point and didn't waste time going back and forth playing games. Got an awesome deal and we are very happy with our new truck. Thanks!
"TOTALLY IMPRESSED !!!!"
We located a specific vehicle at this dealership and we went to check it out. Rami Alamawi greeted us and he went "above & beyond" the realms of "just selling a car". I had other specific cars to look at but his courteous professionalism & knowledge of the vehicle convinced us that we were at the right place to buy a vehicle. I am very skeptical walking into ANY dealership and the ice melted quickly as we introduced each other of what we wanted. Rami showed us the extensive mechanical inspection report of the vehicle that we were interested in, which gave me comfort, along with a 3mo/3000mi warranty. After the test drive and purchase agreement, We actually left the dealership smiling and in a good mood. Thank you Rami for a great experience ! We will definitely come back when the time comes! ALSO, thank you to Taeji for setting up the appointment and to Matt Braley for the very smooth finance paperwork transactions!
"Great place to buy a car!"
Was shopping for a certified Equinox. Went to Phillips because they had the best selection in the area. Was greeted by Chris Baxendale who narrowed the selection down for us. Left with a great car and a great deal. Very happy!
"Best place to shop for a car"
I had a very good experience at Phillips Chevy in Frankfort, IL. when I purchase a vehicle in 2010. I decided to go back recently to shop for another vehicle. The experience this time was incredible. I would like to compliment my salesperson, Jennifer Thompson for the excellent service she provided. She worked with me to get the exact vehicle I wanted. Her professional knowledge of their products was impressive and so helpful to me in making my decision. Finance people can sometimes make you nervous, BUT not Matt Braley, he was very easy to talk to, understood my concerns and made everything so easy to understand. It is really a pleasure to do business with good people…so polite, kind, patient and professionals. Thank you so much for great service.!
Overall happy with my purchase. Got a vehicle make that was cheaper than any other dealership.
Salesman was nice and very available. Other employees helpful as well.
Dealership did not offer much with the purchase with the vehicle i.e. fill on gas, unlimited car washes, 1 free oil change etc. that other dealeships offered when i purchased a car in the past.
The car did not seem fully checked as well, found many things that were missing/broken and it still was somewhat dirty inside and out. It seems like it was made to just made to look nice.
Salesman did not know all the features of the car just some but it was passible.
Said they replace brakes and tires on the used cars yet after bringing it home found extreme wear on the tires.
- Jim P.
This is the second car I have bought from Phillips Chevrolet in the last 8 years. I am not a big haggler but everyone was very open to going over every car feature and every line item in detail. Very professional.