I, like many, have had the displeasure of dealing with many different dealerships over the years. Most of the time, at best, I am left feeling a sense of relief when I am done. At worst, I am left feeling like a dozen showers won't get the slime off.
From the start, everything about this place felt different. When I initially called about the vehicle, Luis quickly answered all of my questions, the biggest one being that they charge no dealer fee. In looking for this car, I had called at least 6 different dealerships and ALL of them hid their real price by charging a "dealer fee" and, no matter what, I was not going to work with a dealership that did that. I was actually skeptical that he wasn't telling the whole truth (not anything to do with him, just my bad experiences in the past), but I can confirm after everything was finished, all I paid was the advertised price plus tax, tag, and title. No BS, just complete upfront pricing and honesty all the way through.
I am from St. Louis and flew in for a specific car they had. The sales rep, Jarrell picked me up personally from the airport (an hour away) and was really awesome to work with. He made the entire process not only painless but actually enjoyable, which is the way it should be when you're buying such an expensive and personal item.
Again, because of past experiences, I was worried that once we got to the dealership, they would put some paperwork in front of me that added hidden fees that we never discussed, but no point did I feel anything but top-notch service and ZERO pressure on anything. I only wish I lived closer because then I could use their service department.
You would think this kind of service and no pressure sales would mean you pay a bit more, which would be fair, however, on top of all this, the pricing on the car I bought was the absolute lowest for what I bought in the ENTIRE country. I know this is true as I researched my car for over a month and scoured all the major used car sites plus facebook, ebay and craigslist. The deal was so good, there wasn't even a private owner sale that could beat it.
I cannot recommend this place highly enough and will definitely be starting here on any of my future car purchases.