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Phillips Chevrolet - Service Center

Frankfort, IL

4.0
574 Lifetime Reviews Review Dealership

574 Reviews of Phillips Chevrolet - Service Center

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February 01, 2021

"Today, I placed Mike in a difficult situation. As a..."

- Tom Humenik

Today, I placed Mike in a difficult situation. As a service manager, Mike consistently deals with clients who are having frustrating issues with their vehicles. Mike was openly honest and went above and beyond to help me in a challenging time. I want to thank Mike personally for helping me. Phillips Chevrolet should be proud to have employees like Mike represent their company. Tom Humenik

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Recommend Dealer
Yes
Employees Worked With
Feb 02, 2021 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! Going above and beyond for our customers is our goal. We appreciate your kind words as well as your business. I will pass your kind words on to Mike. Happy motoring!

January 21, 2021

"Received great service. James texted when the car would..."

- vinniecael2

Received great service. James texted when the car would be ready, which is was. Phillips had given me a rental to use which was so helpful. Everyone in the service department is friendly and courteous. Thank you so much

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Recommend Dealer
Yes
Employees Worked With
Jan 21, 2021 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! We appreciate you choosing Phillips for the service of your vehicle! Happy motoring!

August 14, 2020

"Lisa was very polite and helpful during this process. No..."

- G.M

Lisa was very polite and helpful during this process. No haggling. Straightforward deal. Good price for the vehicle I wanted. A lot of inventory on their lot to pick from.

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Recommend Dealer
Yes
Employees Worked With
Aug 14, 2020 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! I will pass your kind words on to Lisa. We appreciate your business...happy motoring!

July 27, 2020

"Great Experience "

- mmq630

I was looking to sell my car and used KBB Instant Offer. It sent me to Philips Chevrolet. The dealership knew that I was not looking to buy a car at this time and that I wanted to just sell my Jeep. Oscar and Paul took care of me from the moment I walked in. Oscar got me all set-up for the appraisal and Paul completed the appraisal for me. I was happy with the price and accepted the offer. I was in and out of there under an hour. When the time is right, I will be back to purchase a vehicle. Great staff and overall experience at Philips Chevrolet.

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Recommend Dealer
Yes
Employees Worked With
Jul 28, 2020 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! Your kind words are very much appreciated...I will pass them on to Oscar and Paul. We look forward to earning your business in the future...happy motoring!

July 25, 2020

"Jordan helped me at this location and was amazing!! I got..."

- sorensen.k2

Jordan helped me at this location and was amazing!! I got a new car thanks to him and will definitely recommend him for anyone! Thanks!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : N/a
Jul 27, 2020 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! I will pass your "amazing" compliment on to Jordan. We appreciate your business as well as referrals...happy motoring!

June 16, 2020

"Had to re do my reviews to one starts . took one of our..."

- Horacio Lopez

Had to re do my reviews to one starts . took one of our Company’s trucks for service in twice in less then a month from purchase from them. We lost money on work projects and the cherry on the top is that.... We got our truck even though we asked service to check the tires because it was shaking and to let us know if we need to replace them . They said “it may be dirt just wash it “ We washed it and to our surprised there was a big baseball size hole inside wall of the dually that wasn’t viewable from my point of view, but if they supposedly “checked” this should’ve been reported and fixed. Now tomorrow We gonna have to take it somewhere else to get that tired fix. Now one more day to loose on our company’s income. Plus I had to change the filters and pay almost $500.00 to have filter changed and this is something they were supposed to do before taking delivery of the truck. I will gladly send a picture of the truck and purchase le date. I wasn’t asking for free service I just wanted my truck functioning the right way. You guys lost on selling new tires as well. Re considering where I should continue to purchase my vehicles since service unorganized.

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Recommend Dealer
No
Employees Worked With
May 26, 2020

"Very nice and polite.help me out with every question I..."

- Omar flores

Very nice and polite.help me out with every question I was curious about and easy to work with..really good salesman and does the best to explain and help

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Recommend Dealer
Yes
Employees Worked With
May 27, 2020 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! I will pass your kind words on to Oscar. Your business is very much appreciated. Happy motoring!

May 17, 2020

"Great Service"

- Sguyton

Great Service and very friendly environment! They get done to business there! Joe Luque had me in and out in under an Hour! Awesome Place!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Christine Finch
May 18, 2020 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! Your business as well as kind words are very much appreciated. Happy motoring!

April 20, 2020

"Excellent in helping me buy my new chevy. Getting me the..."

- Mikoarlow1380

Excellent in helping me buy my new chevy. Getting me the best deal with most of the options that I wanted.. bery friendly and knowledgeable with what he does. Joe Lucue is excellent.

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Recommend Dealer
Yes
Employees Worked With
Apr 21, 2020 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! I will pass your "excellent" compliment on to Joe. Your business is very much appreciated. Happy motoring!!

April 01, 2020

"Jarell and Mike Harris were phenomenal. Kind,..."

- jay

Jarell and Mike Harris were phenomenal. Kind, considerate and friendly. They were about business and Good business at that. I was only in for service and came out with a new car.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christine Finch, Nicole LeRoy
Apr 02, 2020 -

Phillips Chevrolet responded

Thank you for taking the time to write a review for Phillips Chevrolet! We appreciate you choosing Phillips for the service and purchase of your vehicle. Happy motoring!

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