Matthew B went far above and beyond to make sure our
transmission replacement was not painful at all! Subaru, as a company, really stands behind their products and values their customers, and it is alwa
transmission replacement was not painful at all! Subaru, as a company, really stands behind their products and values their customers, and it is always a pleasure to deal with Five-Star Subaru Grapevine!
More
by rangran
Service Price Transparency
May 24, 2025 -
Five Star Subaru of Grapevine responded
Thank you, rangran, for taking the time to endorse Matthew and the Five Star Subaru service center. We are happy to share our knowledge. When you have questions about your car, call 817-438-1700. We look forward to helping you again. Take care, Jakob Ritter, Service Director
Travis service advisor always takes good care of my
family when they come in with their cars. We all 4 of us bring our cars and I am now brining another Subaru for a total of 5 cars for service with Tr
family when they come in with their cars. We all 4 of us bring our cars and I am now brining another Subaru for a total of 5 cars for service with Travis. The service tech that recently worked on my daughters Subaru did an awesome job.
More
by 12_Subarus
Service Price Transparency
May 14, 2025 -
Five Star Subaru of Grapevine responded
Thank you, 12_Subarus, for taking the time to endorse Travis and the Five Star Subaru service center. We appreciate your loyalty and the chance to help you and your family! When you or your daughter need advice, give us a call at 817-438-1700. We are here for you! Safe travels, Jakob Ritter, Service Director
Super customer service and Matt did great The problem
was fixed and the appointment schedule made it easy for us
was fixed and the appointment schedule made it easy for us
More
by flight09
Service Price Transparency
Apr 25, 2025 -
Five Star Subaru of Grapevine responded
Thank you, flight09, for rating your Five Star Subaru service visit. Customer experience and satisfaction are our priorities. Should you need additional advice or when you are ready to schedule your next appointment, we will look forward to hearing from you at 817-438-1700. Safe travels and thanks again! Take care, Jakob Ritter, Service Director
An outstanding service and treatment.
Five Star Subaru made us feel like family, and best choice!
Five Star Subaru made us feel like family, and best choice!
More
by Abderrahmen Khardani
Service Price Transparency
Apr 20, 2025 -
Five Star Subaru of Grapevine responded
Abderrahmen, Thank you for recognizing many of the Five Star Subaru staff! We appreciate you at the dealership and welcome you to call 817-438-1700 for vehicle advice any time. We want you to fully enjoy your ride. Best regards, Jakob Ritter, Service Director
People all so friendly and helpful Matthew was great ,
kept me informed of progress of my car and had everything ready when I picked it up
kept me informed of progress of my car and had everything ready when I picked it up
More
by Saanbr
Service Price Transparency
Apr 17, 2025 -
Five Star Subaru of Grapevine responded
Thank you, Saanbr, for choosing Five Star Subaru for your car's care. Between visits, reach Matthew or me at 817-438-1700 should you need our vehicle advice. We welcome the chance to share our knowledge and expertise. Best regards, Jakob Ritter, Service Director
Matthew the service rep was knowledgeable, friendly, and
professional. Work was done in a very timely manner. Thank you!
Renaker Parks.
professional. Work was done in a very timely manner. Thank you!
Renaker Parks.
More
by rdparks
Service Price Transparency
Apr 13, 2025 -
Five Star Subaru of Grapevine responded
Thank you, Renaker, for sharing your Five Star Subaru service experience. Matthew and our techs welcome your questions at 817-438-1700. Don't hesitate to reach out should you need our vehicle advice. Take care, Jakob Ritter, Service Director
Staff is very professional, observant, and friendly.
They are attentive to the needs of your car. Their patience and quality of service is very much appreciated. Matt Branch, Dylon, Kyle Calvaruso, a
They are attentive to the needs of your car. Their patience and quality of service is very much appreciated. Matt Branch, Dylon, Kyle Calvaruso, and Jason - Site Manager all were very knowledgeable and helpful.
More
by P. Wiegand
Service Price Transparency
Other Employees Tagged:
Dillon, Kyle Calvaruso Jason - Site Manager
Apr 04, 2025 -
Five Star Subaru of Grapevine responded
P. Wiegand, Thank you for taking the time to share your positive experience. We're glad our Five Star Subaru staff, including Matt, Dylon, Kyle, and Jason, provided you with professional and friendly service. We appreciate your kind words and look forward to scheduling your next visit at 817-438-1700. Thanks again, Jakob Ritter, Service Director
Excelente in customer satis.
Thanks again for your expert care! I will definitely be back.
Thanks again for your expert care! I will definitely be back.
More
by icantu53
Service Price Transparency
Other Employees Tagged:
Kyle
Apr 02, 2025 -
Five Star Subaru of Grapevine responded
Icantu53, We're so pleased you were satisfied with your Five Star Subaru experience! We look forward to providing you with excellent care again on your next visit. Let us know when you need our vehicle advice or expertise at 817-438-1700. Thank you, Jakob Ritter, Service Director
most likely the best dealership experiance from
purchasing to service that i have 3ver had in my 44 years of buying vehicles! Fantastic work and keep it up!
purchasing to service that i have 3ver had in my 44 years of buying vehicles! Fantastic work and keep it up!
More
by dshockk0zu
Service Price Transparency
Mar 13, 2025 -
Five Star Subaru of Grapevine responded
Thank you, dshockk0zu, for taking the time to recognize Matt and Five Star Subaru. Your loyalty is appreciated at the dealership. Give us a call at 817-438-1700 for advice any time. Safe travels. Best regards, Jakob Ritter, Service Director
Five star Subaru of grapevine have always went out of
their way to take care of my car. Recently had a squeak in seat. Matt my service guy worked so hard in fixing the problem. Matt is a rockstar for s
their way to take care of my car. Recently had a squeak in seat. Matt my service guy worked so hard in fixing the problem. Matt is a rockstar for sure with his customer service. Also a shout out to Jason the service drive manager and his team of technicians for their commitment to fixing the problem.
More
by tkpaden
Service Price Transparency
Other Employees Tagged:
Jason Womack
, Technician who work in my car
Mar 08, 2025 -
Five Star Subaru of Grapevine responded
Thank you, tkpaden, for taking the time to recognize Matt, Jason, your Five Star Subaru tech. When your car needs repair or maintenance, give us a call at 817-438-1700. We welcome the chance to offer our advice and expertise. Best regards, Jakob Ritter, Service Director