Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Matthew Falcon
Matthew Falcon at Liberty Honda

Matthew Falcon | Page 5

Shuttle Driver

Liberty Honda

71 W Service Rd
Hartford, CT 06120

Contact Me
4.8
87 Reviews
4.8

87 Reviews

Write a Review

87 Reviews of Matthew Falcon

April 24, 2025

Dealership Rating
Employee Rating

Scott was honest and thorough about what needed to be done. As always, I was completely satisfied with the results. More

by JELENNEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

Print
Apr 24, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2025

Dealership Rating
Employee Rating

Great experience. Everyone was very helpful and it was easy! I will come back for my next service! More

by heatherking123
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

Print
Apr 12, 2025

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

February 28, 2025

Dealership Rating
Employee Rating

They were very supportive and responsive to my time sensitive issue. Technician went out of his way to help me and get me on my way in a timely manner. More

by Bam_11385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

Print
Feb 28, 2025

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 21, 2025

Dealership Rating
Employee Rating

The service was fairly quick and the staff explained any recommended services I may need More

by lisag_1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

Print
Feb 22, 2025

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

February 21, 2025

Dealership Rating
Employee Rating

This dealership fixed all the dents, scratches, etc. caused by the accident and now my car looks new again. More

by THESTASSENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

Print
Feb 22, 2025

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

January 20, 2025

Dealership Rating
Employee Rating

Customer Service is atrocious at this place with everyone. Everyone has an attitude of entitlement and acts as though the customer owes them for doing THEIR JOB! More

by COLON100915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

Print
Jan 23, 2025

Liberty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 10, 2025

Dealership Rating
Employee Rating

I always go away happy with the job they do no complaints always a great job More

by DENNIS C Mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

Print
Jan 10, 2025

Liberty Honda responded

Thank you, Dennis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda!

January 10, 2025

Dealership Rating
Employee Rating

Scott was great, he helped me out a lot. He went above and beyond for me More

by tentealex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

Print
Jan 10, 2025

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

January 07, 2025

Dealership Rating
Employee Rating

Very organized, friendly, kept informed and got the job done timely. Liked how they shared a video of what was done. Very pleased with appointment. More

by sharon.winch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

Print
Jan 07, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sharon, please let us know.

December 21, 2024

Dealership Rating
Employee Rating

Pleased with time it took to have my car serviced along with all people involved answering my questions More

by Dawg5775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez

Print
Dec 22, 2024

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

1
...
4
5
6
...
9

Dealership Inventory (187 Vehicles)

new 2026 Honda Passport car, priced at $45,251
2026 Honda Passport
new
Gray exterior
Automatic
All-wheel Drive
$45,251
View Details
used 2023 Honda Ridgeline car, priced at $32,641
2023 Honda Ridgeline
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
$32,641
View Details
new 2027 Honda HR-V car, priced at $30,253
2027 Honda HR-V
new
White exterior
All-wheel Drive
$30,253
View Details
new 2027 Honda CR-V car, priced at $34,873
2027 Honda CR-V
new
Red exterior
All-wheel Drive
$34,873
View Details
new 2026 Honda Pilot car, priced at $46,188
2026 Honda Pilot
new
Gray exterior
Automatic
All-wheel Drive
$46,188
View Details
new 2026 Honda Ridgeline car, priced at $43,136
2026 Honda Ridgeline
new
Black exterior
Automatic
All-wheel Drive
$43,136
View Details
View All Inventory