Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs | Page 2

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.7
281 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

11 yrs

Languages Spoken

English English

4.7

281 Reviews

Write a Review

281 Reviews of Matthew Fuchs

May 15, 2026

Dealership Rating
Employee Rating

Quick and on time service. Professional and accommodating. Clean and welcoming waiting area and a quick walk to a nice downtown. More

by ianmcgon
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your 5-star feedback! We're glad you enjoyed prompt, professional service and found our waiting area comfortable and welcoming. It's great to hear you were able to take advantage of our convenient downtown location while we took care of your vehicle. We appreciate your business!

April 23, 2026

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Very easy process from start to finish. Great communication and customer service. I will be returning. More

by cdavin12
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 04, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the great feedback! We’re glad to hear the process was smooth from start to finish and that communication and service met your expectations. We appreciate your business and look forward to seeing you again!

April 21, 2026

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Employee Rating

Great service department. We'll organized and very caring about my concerns and recall items. I was kept in the loop about the progress of the repair. Great place to buy and More

by vinamato456
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Recommend Dealer
Yes

Other Employees Tagged: Felicia Wardrick

May 04, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the kind feedback! We’re glad to hear you had a positive experience with our service department and that you felt well-informed and taken care of throughout your visit. We truly appreciate your support and look forward to assisting you again in the future!

April 17, 2026

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Repaired my 3rd row head rest so that it functions perfectly now. Repair was accomplished same-day, and when I couldn’t get to the Service shop in time before closing Matthew offered to drive it over More

by Dkl
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience! We’re glad to hear the repair on your 3rd-row headrest was completed quickly and is now working perfectly. It’s also great to know Matthew went the extra mile to help make pickup as convenient as possible—that’s the level of service we strive for. We truly appreciate your kind words and look forward to helping you again in the future!

April 14, 2026

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Great Service. Very friendly and accommodating. Have been a loyal customer and would never go anywhere else. More

by cjpuleo13
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your continued loyalty and kind words! We’re glad to hear you’ve consistently received friendly and accommodating service. We truly appreciate your trust and look forward to taking care of you for many years to come!

April 09, 2026

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I’ve brought my Jeep here three times now, and every visit has been consistently impressive—thanks to Matt. He takes the time to thoroughly go through the vehicle, making sure nothing gets overlooked. W More

by Nicholas J Racioppo
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

Salerno Duane Chrysler Jeep responded

Thank you for sharing such detailed feedback and for the 5-stars! We’re thrilled to hear Matt has consistently provided thorough, attentive service and helped ensure everything on your Jeep is properly addressed. His dedication to quality and detail truly reflects the standard we strive for. We appreciate your continued trust and look forward to taking care of your Jeep again in the future!

April 08, 2026

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Bought the car used but have been using them for service for years. It has always been a great experience. More

by Jim R
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Recommend Dealer
Yes
Apr 21, 2026

Salerno Duane Chrysler Jeep responded

We really appreciate your continued trust over the years! It’s great to hear that both your service visits and recent purchase experience have consistently been positive. Thank you for being part of our dealership family—we look forward to taking care of you for many years to come!

April 03, 2026

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Excellent service from me booking my vehicle in at short notice due to my oversight, to dropping off and getting it back with all the work done. Everyone at Salerno was very eager to help. More

by bgarrard1956
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Bonilla , William Carey

Apr 21, 2026

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience! We’re glad our team was able to help you on short notice and get everything taken care of smoothly from drop-off to completion. It’s great to hear you felt supported throughout the process. We appreciate your trust and look forward to helping you again in the future!

April 03, 2026

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Clean tidy open on time. Your vehicle is in the shop as soon as you arrive. And are quick to get you out on time if your waiting. Good job. More

by michaelbyf
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5-star review! We’re glad to hear you appreciated the clean facility, punctual service, and quick turnaround while you waited. Our team works hard to make every visit efficient and hassle-free, and we appreciate you recognizing that. We look forward to seeing you again!

March 26, 2026

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Yet again, spectacular service, courtesy, and communication. Matt checked me in when I dropped off my Jeep, a day early (my scheduling needs) crisply. He recognized me, by name, as I walked in More

by Gene M.
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Recommend Dealer
Yes
Mar 26, 2026

Salerno Duane Chrysler Jeep responded

Thank you so much for the incredible 5-star review Gene! 35 years of loyalty is something we take great pride in. We’re so glad Matt was able to get you checked in early and that our team could exceed your expectations by finishing the work ahead of schedule. We truly appreciate your continued trust in us!

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