Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery | Page 23

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

Contact Me
5.0
296 Reviews
5.0

296 Reviews

Write a Review

296 Reviews of Matthew Jeffery

March 25, 2024

Dealership Rating
Employee Rating

The service took 4 hours. That was a bit too much. They use to wash cars and now not anymore. More

by ADESTEPA1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 26, 2024

Niello Volvo Cars Sacramento responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 21, 2024

Dealership Rating
Employee Rating

Matt is so easy to work with and very helpful. Goes above and beyond during every visits. More

by ALINAA_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 22, 2024

Niello Volvo Cars Sacramento responded

We are very happy to hear that Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 21, 2024

Dealership Rating
Employee Rating

Matt is the consummate professional. I trust his guidance and recommendations. I return for service because of him More

by rlambo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 21, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Matt and for taking the time to leave us this wonderful feedback! We look forward to working with you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 15, 2024

Dealership Rating
Employee Rating

Service was great. Truly cared about their customer Rick was great about explaining the cost and expenditures to satisfy us More

by amonfairey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

Report | Print
Mar 16, 2024

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

Feb 13, 2025

amonfairey responded

Great service customer care

March 11, 2024

Dealership Rating
Employee Rating

Amy Ott is my regular service manager at Niello Volvo in Sacramento. She’s always friendly and helpful. I make it a point to ask for her when I have servicing done. She and Niello Volvo together make it a p More

by Ron Bacci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

Report | Print
Mar 11, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experiences with Amy here at Niello Volvo Cars Sacramento to be positive ones. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 08, 2024

Dealership Rating
Employee Rating

tried to get me to pay for major fix even after I stressed that I had purchased the extended warranty. More

by PATRICKBOYLE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Mar 11, 2024

Niello Volvo Cars Sacramento responded

Thank you for your review, Patrick. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rob Pane Service Manager rpane@niello.com (916) 245-2231

Mar 11, 2024

Niello Volvo Cars Sacramento responded

Thank you for your review, Patrick. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 08, 2024

Dealership Rating
Employee Rating

Have worked with Matt for years and find him to be very knowledgeable, courteous, sincere and generally a great guy. You are fortunate to have a service manager such as Matt! More

by jwd11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgen Eiremo

Report | Print
Mar 08, 2024

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 08, 2024

Dealership Rating
Employee Rating

Everyone is helpful and friendly. I appreciate the explanation of what work my car needs done. More

by xicaherrera73
Recommend Dealer
Yes
Report | Print
Mar 08, 2024

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 07, 2024

Dealership Rating
Employee Rating

Matthew Jeffery is very professional, friendly, and honest! I trust his professional judgement and recommendations in my annual maintenance of my 2 Volvos! He always look after "my best interest" wit More

by marjk1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 07, 2024

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 06, 2024

Dealership Rating
Employee Rating

We have always been extremely satisfied with the service. Every single staff member at this dealership has been outstanding and Matt the service writer is topnotch! More

by Kjell Karlsson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch

Report | Print
Mar 07, 2024

Niello Volvo Cars Sacramento responded

Kjell, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

1
...
22
23
24
...
30

Dealership Inventory (210 Vehicles)

used 2019 Volvo S60 car, priced at $19,880
2019 Volvo S60
used
CRYSTAL WHITE exterior
Automatic
Front-wheel Drive
$19,880
View Details
used 2018 Volvo XC60 car, priced at $21,440
2018 Volvo XC60
used
MAROONBROWNLEATHER*CRYSTALWHITEPEARL exterior
Automatic
All-wheel Drive
$21,440
View Details
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $93,220
2026 Volvo XC90 Plug-In Hybrid
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
$93,220
View Details
new 2026 Volvo XC90 car, priced at $71,945
2026 Volvo XC90
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
$71,945
View Details
new 2026 Volvo XC40 car, priced at $50,260
2026 Volvo XC40
new
Crystal White exterior
Automatic
All-wheel Drive
$50,260
View Details
new 2026 Volvo XC90 car, priced at $72,720
2026 Volvo XC90
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
$72,720
View Details
View All Inventory