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Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery | Page 22

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
296 Reviews
5.0

296 Reviews

Write a Review

296 Reviews of Matthew Jeffery

April 10, 2024

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Employee Rating

Matt Jeffries went above and beyond with handling our vehicle needs. He strives to be professional and knowledgeable uet friendly. More

by Dkreuter
Service Price Transparency
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Recommend Dealer
Yes
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Apr 10, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Matt here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 09, 2024

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Niello Volvo is always a positive experience. Matt Jeffrey is awesome and deserves a raise and a bonus. More

by JWEVANKO
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2024

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Niello Volvo Cars Sacramento; we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 08, 2024

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Employee Rating

Matt found that some screws were loose and pointed that out to the technician who then tightened them. More

by amrakoc
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Service Time
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Yes
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Apr 08, 2024

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! Matt and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 06, 2024

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Amy has assisted me with almost all my car service visits. She's always pleasant, professional, and accomodating. I appreciate her engaging communication and attention to detail. I return for service More

by ellietorres808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

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Apr 08, 2024

Niello Volvo Cars Sacramento responded

Ellie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amy met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 03, 2024

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Employee Rating

Excellent customer service…communication is definitely excellent too! Will always give rave reviews on Niello products! More

by LISALOOMER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Rick Fuentes , Amy Ott, Victoria Protsyuk

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Apr 04, 2024

Niello Volvo Cars Sacramento responded

Lisa, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 03, 2024

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I always get excellent help with any issue I have with my car. All my questions are answered, and explained. More

by pmmcrosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 31, 2024

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Employee Rating

Matt is amazing and he always goes above and beyond. Matt customer service is exemplary. From the moment I walk in door I feel welcomed and at home. The lobby is clean comfortable. Thank you Niello Vo More

by rudy.lucero
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 31, 2024

Niello Volvo Cars Sacramento responded

Rudy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 30, 2024

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We wish it were closer to our home, but they do accommodate their customers nicely. Thank you! More

by NANCY.JEAN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 30, 2024

Niello Volvo Cars Sacramento responded

Nancy Jean, we are delighted to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 27, 2024

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Employee Rating

Rick is a great service advisor. Always professional and knowledgeable about my car and its service needs. He is responsive to all my questions either in person or on the phone. I re More

by beckipeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

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Mar 27, 2024

Niello Volvo Cars Sacramento responded

Becki, Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. Rick, Matthew, and our team appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 25, 2024

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Employee Rating

We can always trust Matt. He is responsive and helpful. He provides the best service! More

by MBGA888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2024

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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