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Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
262 Reviews
5.0

262 Reviews

Write a Review

262 Reviews of Matthew Jeffery

November 01, 2025

Dealership Rating
Employee Rating

Matt Jeffrey, a fantastic service advisor. Detail & customer oriented, and he truly cares about his customer. The VIP car pick-up person. We did not get the name but he is nice, patient to More

by CKFC
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Bladow, RJ Moore

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Nov 01, 2025

Niello Volvo Cars Sacramento responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

October 28, 2025

Dealership Rating
Employee Rating

Matt is the best service representative I have ever worked with and I have owned Volvos for almost half a century. More

by patrickmarie99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 27, 2025

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Employee Rating

Excellent sales and service experience! Shaun has gone above and beyond to help with service many times. More

by JACKWIGGINSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Shaun Dortch , Cordaro Swanson

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Oct 27, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 22, 2025

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Employee Rating

Matt always does a great job. He's the best service manager I have ever worked with. More

by patrickmarie99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Niello Volvo Cars Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 19, 2025

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Employee Rating

Excellent service, excellent timeliness. .could not have hoped for a better experience..and hats off to the cleanliness factor of the service area. :) More

by RONITA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

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Oct 19, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 15, 2025

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Employee Rating

Picked up our car, clearly communicated what needed to be done. Even got me an extended service contract and returned our car washed and charged. Its kind of the ideal experience! More

by JASON.PARRY
Recommend Dealer
Yes
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Oct 15, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 09, 2025

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Employee Rating

I've worked with Walnut Creek Volvo and Santa Rosa, and your team surpasses all More

by EDMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes, Edgar Partida

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Oct 09, 2025

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 07, 2025

Dealership Rating
Employee Rating

Matt always does an excellent job informing customers of the specific details of the service and respective costs. He is the best service manager. More

by patrickmarie99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 29, 2025

Dealership Rating
Employee Rating

I would only buy a Volvo if I can take it to Niello. Best there is! More

by kelzebug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 11, 2025

Dealership Rating
Employee Rating

Always a pleasure having Matt as my advisor. He excels with his knowledge, patience, and his overall customer service skills. More

by LAURIES_GIRLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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