Matthew Maynard | Page 4

I got several messages before my recent service asking me how my service was. Several. You seemed to be confused about the calendar. how my service was. Several. You seemed to be confused about the calendar. More

by jim.spatz Verified Customer Verified Customer

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Greeted upon arrival, very friendly. Quick in getting me checked in and my vehicle being taken back to the service garage. Very good turn-around time on service. Could not be happier wit Quick in getting me checked in and my vehicle being taken back to the service garage. Very good turn-around time on service. Could not be happier with a service department. More

by jgerber57 Verified Customer Verified Customer

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All good, but car wash mediocre Improve your car wash Thank you .... That's all Thank you .... That's all More

by aleuthold Verified Customer Verified Customer

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We have purchased five vehicles from this dealership. That repeat business alone should speak volumes! We also return to this service area exclusively, over the ownership time of our minis. Matthew is ou That repeat business alone should speak volumes! We also return to this service area exclusively, over the ownership time of our minis. Matthew is our go to advisor and goes above and beyond to explain procedures, offer transportation if our vehicles are in for service, and text back in a timely fashion. Matthew is professional and friendly! More

by santasfavoritegirl Verified Customer Verified Customer

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Everyone from sales to management to financing to genius we’re all amazing. I am so glad that I found you all the process was easy and I could tell that every single person had my best interest at heart. Th we’re all amazing. I am so glad that I found you all the process was easy and I could tell that every single person had my best interest at heart. Thank you so much to all of you!! More

by lvaldes0405 Verified Customer Verified Customer

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They took care of what I needed very quickly Good communication and work was done fast communication and work was done fast More

by cmgriffin918 Verified Customer Verified Customer

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Uncommon service in today’s world…they pocked up our car, gave us a loaner, & had the repairs done very quickly. Their inspection determined some other flaws which they included in the repair. gave us a loaner, & had the repairs done very quickly. Their inspection determined some other flaws which they included in the repair. More

by bk4570 Verified Customer Verified Customer

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Ferman Mini has been in my orbit since purchasing a used 2013 Clubman in 2015. Santos was easy to work with at that time; he remains at Ferman and is still a delightful gentleman! That 2013 Mini has been i 2013 Clubman in 2015. Santos was easy to work with at that time; he remains at Ferman and is still a delightful gentleman! That 2013 Mini has been in for maintenance and service dozens of times over the 10 years. The team had my confidence and was always a 5-Star experience. I finally traded it in for a new Mini in April 2026. Ryan George was an excellent sales professional (as they call them "Motoring Advisor"). Santos was very helpful once again! Ryan was thorough in his explanation of the vehicle and pricing. He was really fun to work with! Buying a car is always stressful, but Ryan and Santos' kind nature made everything easy. More

by chrishuntinboca Verified Customer Verified Customer

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Professional, easy to work with, eager to help customers. Ferman Mini is a satisfactory dealership and a top notch service department team. Ferman Mini is a satisfactory dealership and a top notch service department team. More

by christine.hunt2020 Verified Customer Verified Customer

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Very professional, and made the buying experience comfortable. They will definitely have my business in the future. comfortable. They will definitely have my business in the future. More

by drclendenin75 Verified Customer Verified Customer

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