Matthew Maynard | Page 47

Great communication, service completed promptly. Same professional experience I’ve experienced with Ferman MINI over the 15 years I’ve owned MINIS Same professional experience I’ve experienced with Ferman MINI over the 15 years I’ve owned MINIS More

by tcubed03 Verified Customer Verified Customer

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I had a terrible experience with Matt and will not be back. I left and have made an appointment with another dealership. I called and left a message to speak with the GM and he hasn’t returned my cal back. I left and have made an appointment with another dealership. I called and left a message to speak with the GM and he hasn’t returned my call either. More

by hopeharris73 Verified Customer Verified Customer

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I was told the tinting would take about about two to two and one half hours so I said I would just wait in their new and comfortable waiting area. The job took nearly four hours with no explanation for the and one half hours so I said I would just wait in their new and comfortable waiting area. The job took nearly four hours with no explanation for the extended time. Mathew was very kind and offered to have someone drive me to lunch. It appears that the tinting was well done. More

by rick_koop Verified Customer Verified Customer

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Excellent service by Matthew and very informative. It was great! Keep up the good work. It was great! Keep up the good work. More

by wanduhful Verified Customer Verified Customer

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Great service! Great communication and fast response time with texts and/or calls about service. Great communication and fast response time with texts and/or calls about service. More

by christyfrench Verified Customer Verified Customer

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You are always very kind. I feel very good waiting for the service, I was missing the bagels! I feel very good waiting for the service, I was missing the bagels! More

by joaquinito_lopez Verified Customer Verified Customer

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Great service. Price for a new battery is high though. I stayed at the dealership. Everyone was kind, even those who were not helping with my car. Price for a new battery is high though. I stayed at the dealership. Everyone was kind, even those who were not helping with my car. More

by vazquezmi Verified Customer Verified Customer

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From start to finish- great experience! !! Thank you Dallas and Ferman Mini of Tampa Bay!!! Love my new ride! !! Thank you Dallas and Ferman Mini of Tampa Bay!!! Love my new ride! More

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The initial gentleman who checked me in told me that single oil changes weren’t possible. He told me only the multiple oil change plan was offered now. When I questioned this with the second advisor, single oil changes weren’t possible. He told me only the multiple oil change plan was offered now. When I questioned this with the second advisor, I was told that was not true. I was then able to change to a $99 change. Also, every time I have gotten an oil change, fluids were topped off. My windshield wiper fluid was almost empty. It was awful sitting for three hours for the oil to be changed and inspection. More

by alicat305 Verified Customer Verified Customer

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I had a bad tire - screw in it. Had a 2:00 pm appointment. I was told it could take up to 1/2 hour for approval from the insurance company as I had Wheel and tire coverage. I did Had a 2:00 pm appointment. I was told it could take up to 1/2 hour for approval from the insurance company as I had Wheel and tire coverage. I did not leave there until 4:50 pm. Almost 3 hours to change a tire! Bad service! You have to do better! More

by Karen Verified Customer Verified Customer

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