Matthew Maynard
Matthew Maynard at Ferman MINI of Tampa Bay

Matthew Maynard | Page 79

Service Advisor

Ferman MINI of Tampa Bay

31480 US-19
Palm Harbor, FL 34684

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4.9
798 Reviews
4.9

798 Reviews

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798 Reviews of Matthew Maynard

December 15, 2020

Dealership Rating
Employee Rating

The staff was very professional and informative. As a new mini owner they helped me understand the maintenance required. I will be a client for life! More

by Marv311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 28, 2020

Dealership Rating
Employee Rating

Love the convenience of the pick-up for service. They even gave me a loaner car. Upon inspection on the return, they forgot to include the rear passenger tow cover, but they are sending me a replacement More

by tinkerbell76
Recommend Dealer
Yes

Other Employees Tagged: Paul Scaglione , David Hart

November 27, 2020

Dealership Rating
Employee Rating

As always they had excellent service and explained my options (what I needed to do right away versus what could be put off until the future. Love the fact they will come down and pick up my car and leav More

by kpbossert12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Scaglione , David Hart

November 27, 2020

Dealership Rating
Employee Rating

Service was great, they treated you like you are valued, free loaner car, curbside service. Additionally they keep me up to date on the service. More

by jcarlberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Hart

November 27, 2020

Dealership Rating
Employee Rating

Matthew was terrific and kept us updated on the repair status. We appreciated his approach to customer service and look forward to our service appointment next year! More

by jtsb0
Recommend Dealer
Yes

November 06, 2020

Dealership Rating
Employee Rating

Matthew is an excellent service advisor. There were unforeseen complications with routine service that were a challenge to resolve. Ferman allowed me keep the loaner for the duration. More

by georgesilvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Hart, Ryan George

November 05, 2020

Dealership Rating
Employee Rating

Very professional service. Appreciate Matthew keeping me posted and the ride home 😊 I look forward to do business with Ferman in the future. Take care More

by stephaniebrady1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Scaglione , David Hart

November 02, 2020

Dealership Rating
Employee Rating

Amazing Staff , friendly management and service department warranty department is absolutely amazing, professional, courteous willing to go the extra mile to accommodate needs and schedules More

by linda22472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 02, 2020

Dealership Rating
Employee Rating

Everyone was friendly and professional, very easy to check in, wait was reasonable while servicing the vehicle. Would recommend this Mini dealership to friends and family. More

by g_conza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 02, 2020

Dealership Rating
Employee Rating

As expected, great service! Matthew was quick to recommend my mini to be towed and set the appointment right away. He was courteous and provided responses on great time. More

by MARILETA60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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