Matthew Post | Page 39

Lazy Lazy Lazy When I started my car search I worked with Aaron Henry. I enjoyed my experience with him even though I wasn't ready to buy that day. When I was ready, When I started my car search I worked with Aaron Henry. I enjoyed my experience with him even though I wasn't ready to buy that day. When I was ready, a few weeks later, Aaron was the big reason I wanted to buy the Equinox. When I arrived Aaron was with another customer. I said I would wait. After 20 or so minutes one of the Sales Managers said they had to pair me with someone else since Aaron was busy. This is where my experience at Tom Gill Chevrolet went from positive to negative. I was paired with Matt Post and he's a big reason why I have nothing nice to say about Tom Gill Chevrolet. I had found a 2019 Equinox LT at another dealership with a price I really liked. Aaron told me on my first visit that if I found a car at a different dealership they could do a transfer. The only reason I came back to Tom Gill Chevrolet was because of the experience I had working with Aaron. So when I gave Matt my phone to show him the Equinox I wanted, he just glanced at it and proceeds to sell me a 2020 with less features than the 2019 I wanted because rebates. Now Matt may have been telling the truth about transfer fees and what not but since he put in ZERO EFFORT into getting that 2019 I was interested I now don't have any peace of mind in knowing if I got the most car for my money or not. Long story short, Matt coasted off the great experience I had with Aaron and left me angry with myself for buying a car from him. Had Matt actually put in the work to put my mind at ease he would might have gotten a better review. I only wish I could give him a zero stars. A few days later I called and left a message for a sales manager to call me back. I wanted to discuss my buying experience before I wrote my review. I guess lazy is the main characteristic Tom Gill looks for in his sales people and managers because after 3 days, I never got a call back. In less than 30 days I've dealt with more BS from Tom Gill Chevrolet than I did in 20 years between Kerry Nissan and Sweey Saturn. That is pathetic. I'm also still waiting on my license plate to be mailed to me, per the finance guy whose name I can't recall. I could have walked to the Kenton city building and just got it myself. I was there to get my license updated anyways. After shopping at Tom Gill Chevrolet I know why people hate the car buying experience. More

Report | Print

Matt did a great job. I'm a tough sell. I'm not associated with the dealership in any way. If I have a complaint, it would be the carwash being closed too often. I felt they could have allowed mo associated with the dealership in any way. If I have a complaint, it would be the carwash being closed too often. I felt they could have allowed more on my trade, but oh well. More

Report | Print

Excellent salesman Matt Post did a great job of getting us into our new car. He was friendly, not too “cheesy” and worked out the perfect deal! Thanks again Matt. Matt Post did a great job of getting us into our new car. He was friendly, not too “cheesy” and worked out the perfect deal! Thanks again Matt. More

Report | Print

Matt Post was EXCELLENT and treated me with respect and was Matt Post was absolutely wonderful I will recommend Tom Gill and Matt to anyone looking for a car! My experience with everyone there was friendly kind Matt Post was absolutely wonderful I will recommend Tom Gill and Matt to anyone looking for a car! My experience with everyone there was friendly kind and great to work with! Thank you for everything! More

Report | Print

New car Anytime I have had to go to the dealership for whatever reason it was, EVERYONE I have dealt with in the past has been absolutely wonderful. Anytime I have had to go to the dealership for whatever reason it was, EVERYONE I have dealt with in the past has been absolutely wonderful. More

Report | Print

Great experience Matt was very helpful. He showed us all the great features and was not over salesy. He helped us find the right car for our family. The process was al Matt was very helpful. He showed us all the great features and was not over salesy. He helped us find the right car for our family. The process was also pretty fast without a ton of back and forth and waiting. More

Report | Print

Great customer service! Everyone is so helpful and great! Tim, Antoine and Matt worked wonders in assisting me get my new vehicle! Great experience! They make sure to help in Everyone is so helpful and great! Tim, Antoine and Matt worked wonders in assisting me get my new vehicle! Great experience! They make sure to help in any way they can. More

Report | Print

Great job Matt post was very helpful during our car buying process. I would recommend highly to anyone looking to buy a car. He found us the right car at the Matt post was very helpful during our car buying process. I would recommend highly to anyone looking to buy a car. He found us the right car at the right price. More

Report | Print

New Chevy Blazer I bought my new Chevy Blazer here in June 2019 and the staff was very helpful and made it very easy to buy this car! Matt Post and Greg Hayes were tr I bought my new Chevy Blazer here in June 2019 and the staff was very helpful and made it very easy to buy this car! Matt Post and Greg Hayes were troopers in answering all my questions and worked with me. It was an all around great experience! More

Report | Print

Took home the BOSS Found the Truck that I wanted with more and some less but in the end I got the package i wanted in full. The Tom Gill package of service is a HUGE bo Found the Truck that I wanted with more and some less but in the end I got the package i wanted in full. The Tom Gill package of service is a HUGE bonus. Great team there to deal with. More

Report | Print