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Matthew Riley

Overview Reviews (103) Inventory (318)

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Matthew Riley

Service Advisor

Findlay Nissan Henderson

295 Auto Mall Dr
Henderson, NV 89014

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4.7

103 Reviews

Overview Reviews (103) Inventory (318)

Industry Experience

8 yrs, 7 mos

4.7

103 Reviews

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103 Reviews of Matthew Riley

July 04, 2025

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Terrible customer service, all they are interested in is billing They sent me a video that had no sound. I'm a dealer, not a mechanic. All they did was show me the car, and then I had to call more than fiv billing They sent me a video that had no sound. I'm a dealer, not a mechanic. All they did was show me the car, and then I had to call more than five times and go in person to find out what was wrong with my car. More

by marcelo montillo

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July 04, 2025

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Matt was great! Friendly, answered questions, explained things well.blah blah blah blah blah blah Friendly, answered questions, explained things well.blah blah blah blah blah blah More

by STEFANED18

Verified Customer

Workmanship

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Recommend Dealer

Yes

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Jul 04, 2025 -

Findlay Nissan Henderson responded

Thanks for sharing about your experience with Findlay Nissan Henderson. We appreciate your business and hope to see you again soon! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

July 03, 2025

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Matt was referred to me by a family member and he 💯 did not disappoint me. He was professional, diligent and explained in detail what they found and my next steps for maintenance. As a new resident of Nev not disappoint me. He was professional, diligent and explained in detail what they found and my next steps for maintenance. As a new resident of Nevada it’s hard knowing where to go and who to trust. I’m confident that I will have the same experience next week when I return for Some minor maintenance service. More

by maryv

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: James Person

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Jul 03, 2025 -

Findlay Nissan Henderson responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Findlay Nissan Henderson. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

July 03, 2025

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I was pleasantly surprised at the high level of customer service and how I was treated, particularly because I used to work at finlay lincoln and was not impressed. service and how I was treated, particularly because I used to work at finlay lincoln and was not impressed. More

by susan.taglianetti8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos, Stephon Terry, Marco Tadena, Beau Hulse

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Jul 03, 2025 -

Findlay Nissan Henderson responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

July 02, 2025

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Took my car for oil change, and it was quick and painless. Also, everyone was friendly. painless. Also, everyone was friendly. More

by Luis Ortega

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos, Stephon Terry, Marco Tadena, Beau Hulse

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Jul 02, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

July 02, 2025

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My 7 year old Rogue purrs like a kitten after taking it to Findlay Nissan. It had been a couple of years since I took it here but now I’m glad I didn’t take it anywhere else. Thank You… to Findlay Nissan. It had been a couple of years since I took it here but now I’m glad I didn’t take it anywhere else. Thank You… More

by alongenbach

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos, Stephon Terry, Christian Amian, James Person, Beau Hulse

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Jul 02, 2025 -

Findlay Nissan Henderson responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Nissan Henderson. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

July 02, 2025

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This is my second experience with Matt as my service advisor. He is understanding and has a calm demeanor. He is a clear example of top notch service. His guest engagement is what I consider to be, s advisor. He is understanding and has a calm demeanor. He is a clear example of top notch service. His guest engagement is what I consider to be, stellar. Keep up the great positivity and guest engagement! I see him moving up😊 More

by DBCASTILLO57

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 02, 2025 -

Findlay Nissan Henderson responded

Thank you for choosing Findlay Nissan Henderson. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 29, 2025

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Nissan staff was very helpful and pleasant to deal with. Additionally, the service to my vehicle was completed quicker than expected. Good job guys!! Additionally, the service to my vehicle was completed quicker than expected. Good job guys!! More

by rainyandjim

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos, James Person

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Jun 29, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Findlay Nissan Henderson to be a positive one. Please don't hesitate to reach out if you need anything else. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 28, 2025

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Quick service courteous people. I should not have to write all these words when what I said got to the point. I should not have to write all these words when what I said got to the point. More

by CANDIGIRL49

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos, Stephon Terry, Brandon Mullen, Christian Amian, James Person, Marco Tadena, Kelby Denny, Beau Hulse

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Jun 28, 2025 -

Findlay Nissan Henderson responded

June 27, 2025

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Employee Rating

Hello, my name is Flor. I wanna let you guys know that I am very happy with my new car and with the service that you guys provide very professional Mr.Matt Riley thank you f I wanna let you guys know that I am very happy with my new car and with the service that you guys provide very professional Mr.Matt Riley thank you for all the professional information and help. God bless each of you guys. More

by Flor d Zavala

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Oscar Perez-Arcos , Omar Marcos

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Jun 27, 2025 -

Findlay Nissan Henderson responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

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