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Matthew Sonneman

Overview Reviews (73) Inventory (359)

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Matthew Sonneman

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Matthew Sonneman | Page 3

Product Specialist

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Grew up in the beautiful state of Idaho, I have three kids, a wife, and a dog.

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5.0

73 Reviews

Grew up in the beautiful state of Idaho, I have three kids, a wife, and a dog.

Overview Reviews (73) Inventory (359)

Dealership Experience

4 yrs, 8 mos

Industry Experience

12 yrs, 9 mos

Specialties & Trainings

New Vehicle Leasing Specialist

New Vehicle Financing Specialist

Pre-Owned Vehicle Specialist

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5.0

73 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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73 Reviews of Matthew Sonneman

April 06, 2021

Dealership Rating

Employee Rating

There was an issue that wasNot explained .I went in the There was an issue that was Not explained .I went in the issue was taken care of.I have bought 6 cars from this dealership i am disappointed. There was an issue that was Not explained .I went in the issue was taken care of.I have bought 6 cars from this dealership i am disappointed. More

by Diane Liske

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Francisco Medina, Lauren Gall

Helpful 0

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Apr 07, 2021 -

D'Arcy Hyundai responded

Ms. Liske, Thank you so much for allowing us the privilege of earning your business again. Your feedback is important to us as we are always looking for ways to grow and improve. We do apologize if we have disappointed you in anyway, shape or form. If you have a moment, would you mind calling me directly to further discuss this at 815.409.4905. Thank you and Congratulations on your vehicle. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725-5200

March 29, 2021

Dealership Rating

Employee Rating

Just got a new Tucson and the sales experience was great. Felt like I got a good deal and honestly was one of the easiest car negotiations I have ever experienced. Matt, my salesman was very friendly and lai Felt like I got a good deal and honestly was one of the easiest car negotiations I have ever experienced. Matt, my salesman was very friendly and laid back. Over all a great sales experience. This is our fifth new car purchase from D'arcy and we have been very happy with the customer service. More

by CDUBES

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Mike Budzinski

Helpful 0

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Mar 31, 2021 -

D'Arcy Hyundai responded

Congratulations on your fifth New Car Purchase from us! Thank you so much for your loyalty. We appreciate your feedback and business. We are glad you continue to be a part of our D'Arcy Hyundai family and continue to allow us the privilege of serving you. Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 29, 2021

Dealership Rating

Employee Rating

Clean and friendly place haggle and hassle free.Matt my Clean and friendly place haggle and hassle free. Matt my sales pro was fantastic. No wait and didn’t have to go to the manger for anything Clean and friendly place haggle and hassle free. Matt my sales pro was fantastic. No wait and didn’t have to go to the manger for anything More

by Kurtthomassr

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Zach Segreti

Helpful 0

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Mar 31, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your feedback with our online community; we are glad everything went as well as expected while you were here with Matt. We are glad you enjoyed the D'Arcy Difference. Congratulations on your new vehicle. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725-5200

March 18, 2021

Dealership Rating

Employee Rating

My Salesman was Matt and I dealt with Zack in finance. Both were professional, transparent and a pleasure to work with. Process was simple and straightforward. Both were professional, transparent and a pleasure to work with. Process was simple and straightforward. More

by JC399

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Zach Segreti

Helpful 0

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Apr 02, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your feedback with our online community; we are glad everything went as well as expected while you were here with Matt and Zach; .Thank you for your kind words and allowing us the pleasure of working with you. Congratulations on your new vehicle. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725-5200

March 18, 2021

Dealership Rating

Employee Rating

Great service, friendly staff, waiting area clean, my questions were answered. Quality of work was great. Customer service was good and the communication about my appointment was good. questions were answered. Quality of work was great. Customer service was good and the communication about my appointment was good. More

by paragon75

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Apr 02, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your feedback with our online community; we are glad everything went as well as expected while you were here with Matt. We appreciate you taking the time to visit and work with us. If there is anything more that we can do for you, let us know. Congratulations on your new vehicle. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725-5200

March 15, 2021

Dealership Rating

We had a great experience. Our salesman Matt was kind understanding respectful. We did not feel pressured . The whole team were kind . We are happy with our car. understanding respectful. We did not feel pressured . The whole team were kind . We are happy with our car. More

by PYZIK201

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Matt Sonneman

Helpful 0

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Mar 31, 2021 -

D'Arcy Hyundai responded

Congratulations on your New Vehicle! Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are happy you were able to experience the D'Arcy Difference with Matt. It was our pleasure to work with you and assist you in helping you find a vehicle you really liked to own. Thank you for your feedback and your business. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 28, 2021

Dealership Rating

Employee Rating

From the time I walked in the door until I drove away in my new vehicle I was treated like a VIP! I am about relationships and they have made a customer for life. This is the first time that I've purchased my new vehicle I was treated like a VIP! I am about relationships and they have made a customer for life. This is the first time that I've purchased a vehicle and didn't feel pressured or have buyers remorse. Everyone was upfront and explained everything thoroughly. Great job and kudos to my salesperson Matt! More

by CHAROLETTEC0630

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Francisco Medina, Lauren Gall

Helpful 0

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Mar 01, 2021 -

D'Arcy Hyundai responded

Congratulations on your New Vehicle! Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are happy you were able to experience the D'Arcy Difference. It was our pleasure to work with you and assist you in helping you find a vehicle you really liked to own. If there is anything more that we can do for you, please let us know! Thank you for your feedback and your business. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 27, 2021

Dealership Rating

Employee Rating

If your looking for a sales men that will have patience and is not pushes Matt is your guy. Over 4 months of me test driving between 2 different models and trims, 1000's of questions and changing my mind and is not pushes Matt is your guy. Over 4 months of me test driving between 2 different models and trims, 1000's of questions and changing my mind on the vehicle until I found what I wanted. He never showed any disconnect or impatience me. ALSO NEVER FORCED A VEHICLE ON ME IF I HAD ANY DOUBTS ABOUT IT. More

by Zelinka03

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Mike Campobasso , Zach Segreti

Helpful 0

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Feb 05, 2021 -

D'Arcy Hyundai responded

Congratulations on your New Vehicle! Thank you for your feedback, we are happy to hear everything went as well as expected while working with Matt; he is truly great to work with. We respect our customers time frames, decision and over all understand that buying a vehicle is a big decision. We are always happy to help in any way that we can and we are glad to have assisted you in finding the right one. We truly appreciate your time and your business. If we can do anything more, please let us know. Thank you once again. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 11, 2021

Dealership Rating

Employee Rating

Great customer service highly recommended. Sales representative was professional and well informed about the product he was selling. No tricky sales tactics and honest pricing. representative was professional and well informed about the product he was selling. No tricky sales tactics and honest pricing. More

by tomek1201

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 05, 2021 -

D'Arcy Hyundai responded

Congratulations on your New Vehicle! Thank you for your feedback, we are happy to hear everything went as well as expected while you were here with Matt. At D'Arcy Hyundai we believe honesty, integrity and transparent pricing goes a long way. We everything we can to ensure you are taken care of as you are now part of our family and we like to take care of our own. It was our pleasure to work with you and assist you in helping you find a vehicle you loved. We truly appreciate your time and your business. If we can do anything more, please let us know. Thank you once again. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 09, 2021

Dealership Rating

Employee Rating

Excellent service! Were treated with respect. They wanted to help! They did whaterver it takes. Extremely helpful and considerate. Quick help!extremely patient! Great people! to help! They did whaterver it takes. Extremely helpful and considerate. Quick help!extremely patient! Great people! More

by RIDDHIKAPADIA97

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Leroy Parks, Joe Blumhardt

Helpful 0

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Feb 05, 2021 -

D'Arcy Hyundai responded

Congratulations on your New Vehicle! Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are happy you were able to experience the D'Arcy Difference with Joe, Matt and Leroy! It was our pleasure to work with you and assist you in helping you find a vehicle you really liked to own. If there is anything more that we can do for you, please let us know! Thank you for your feedback and your business. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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