Matthew Stein | Page 9

Javier is very accommodating and willing to help, he explain well the difference of the car. he really knows what he is selling. explain well the difference of the car. he really knows what he is selling. More

by RJSANTIAGO5767 Verified Customer Verified Customer

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I purchased at 2023 Tesla, after unsuccessfully attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted Tesla to remover the previous owner before selling the car. As a result I am still in the process of transferring the vehicle to myself through Tesla so for now I can’t charge my the car and I have access to all of the previous owners information: name, numbers, home address, phone book. This is very disappointing. The person that traded this vehicle trusted the dealer with their car and trust you to remove their information before the sell, because of this I will never purchase another car here. More

by HOMEGLASPER Verified Customer Verified Customer

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Easy to talk with. Employee asked if I need any other work or issues with vehicle. Dropped off truck and was notified back within 2 hours that truck was finished. Wow!! Employee asked if I need any other work or issues with vehicle. Dropped off truck and was notified back within 2 hours that truck was finished. Wow!! More

by BUELNAD Verified Customer Verified Customer

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Arrived at service center. No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once servic No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once service was done. Waited 4-5 hours came back and asked if vehicle was ready, again was ignored. Rep said that the car had been finished awhile ago but I was never notified. Absolute one star service, felt very uncomfortable and always just trying to speak to anyone. Wasted time waiting when I could have been told my car was ready at least one hour before. I hope to never have to deal with this dealership ever again. Have better service for the people who have purchased vehicles and not just the ones who are looking to buy. More

by ALGIOZELAYA89 Verified Customer Verified Customer

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Very nice and willing to work with what we were looking for. No nonsense and straight to the point, helping me understand what would be good for my situation. for. No nonsense and straight to the point, helping me understand what would be good for my situation. More

by edwin6482 Verified Customer Verified Customer

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What a great team. Thank you for listening to what I was looking for and my needs. I felt heard and the process was smooth and stress free. Thank you for listening to what I was looking for and my needs. I felt heard and the process was smooth and stress free. More

by sindy.membreno Verified Customer Verified Customer

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Camille was specifically very kind and nice to work with. Went here after Simpson because they were extremely rude Went here after Simpson because they were extremely rude More

by JARD JAMS Verified Customer Verified Customer

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Awesome! ! Love the custermer service!! Good communication 👏 👌 👍 always making sure all of my issues are taking care of. Love coming here!! ! Love the custermer service!! Good communication 👏 👌 👍 always making sure all of my issues are taking care of. Love coming here!! More

by Speedypctech Verified Customer Verified Customer

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Camille was persistent in an online lead, Matt Stein worked hard to overcome a dmv issue on the trade and was solution oriented. Camille did a great job and was pleased with the experience. worked hard to overcome a dmv issue on the trade and was solution oriented. Camille did a great job and was pleased with the experience. More

by Smh Verified Customer Verified Customer

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The dealership was very professional and was excited because I was the last sale of the year. My salesperson was nice and patient. because I was the last sale of the year. My salesperson was nice and patient. More

by jesse.vazques Verified Customer Verified Customer

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