Matthew Tillapaugh | Page 34

LOVE our new Mazda 3 and the Service My wife and I just recently bought a new 2019 Mazda 3 Hatchback Preferred package and we absolutely love it! I have nothing but positive thoughts on t My wife and I just recently bought a new 2019 Mazda 3 Hatchback Preferred package and we absolutely love it! I have nothing but positive thoughts on the car including how clean/sharp both the interior and exterior are, the drive is amazing, and all of the safety features are a game changer! Besides from loving our new car, the service we got matched. We are actually repeat customers as 4 years ago we bought a new CX-5 from the same place and the same salesman, Mathew Tillapaugh. The service we obtained was absolutely phenomenal! My favorite thing about working with Matt, which makes him stand out from other salesman I've worked with in the past, is that he genuinely cares about what I both want and need! He doesn't try and sell me up on a higher level car or a higher level trim, but rather he listens to want I'm wanting and then helps make an informed decision on which vehicle and trim suites what I'm looking for. Originally my wife and I went in with the mindset we would get a CX-3, but after describing all we that we wanted both in the car but financially, we came to the 3 and we are so glad we did. The Fort Wayne dealership was also super helpful as we wanted the car's exterior to be Pearl White along with interior leather seats that too were white/tan. They didn't have this color combination, but they were able to find one at an Indy dealer, switch them out, and get us the car by the end of the week on the last day of incentives so we could take advantage of them! In a nutshell we love our car and the dealership is great and easy to work with at every level! More

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Marvelous Mazda My husband and I had a great experience leasing a new vehicle from Mazda. Since this is the first purchase/lease of a vehicle for us in about 10 year My husband and I had a great experience leasing a new vehicle from Mazda. Since this is the first purchase/lease of a vehicle for us in about 10 years, and our first SUV purchase, we wanted to make the right choice. In doing much research and asking others for their opinion, the Mazda brand kept rising to the top. And from the moment we walked into the dealership until we picked up our new Mazda CX-5, we understood why. The service was excellent. Matt Tillapaugh worked closely with us and was always friendly, helpful and professional. Matt was very thorough in going over all the features on the CX-5. He patiently answered all our questions. And as we have not purchased a new car for about a decade, the technology has certainly changed! The other staff that we encountered during the leasing process were also very helpful and professional. We are very happy with our new Mazda and I foresee us becoming loyal Mazda customers! More

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No Games Not your typical dealership that plays games lowballing your trade in, adding add ons that nickel and dime you to death. The sales man Matthew Tillap Not your typical dealership that plays games lowballing your trade in, adding add ons that nickel and dime you to death. The sales man Matthew Tillapaugh followed up after the sale and spent over an hour going over the features of the car with me. More

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Good experience I enjoyed working with Matt at O'Daniel Mazda. He has excellent product knowledge and a good attention to detail. He also knows that time is valuable, I enjoyed working with Matt at O'Daniel Mazda. He has excellent product knowledge and a good attention to detail. He also knows that time is valuable, so the idle chit chat and unnecessary banter was avoided. Car buying is a serious business and yet doesn't have to be painful if you work with Matt. In the back-end of the process working with Dan was good too. He explained the paperwork, provided options, and never pressured me into making a decision on upgrades or adders such as warranty protections and the like. His efficiency and preparedness was valuable. More

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Best Car Buying Experience Ever!!!! We can honestly say that Matt Tillipaugh was awesome to work with! We had never been to this dealership and he made us feel so comfortable from the mo We can honestly say that Matt Tillipaugh was awesome to work with! We had never been to this dealership and he made us feel so comfortable from the moment we walked in the door! No pressure and he had a lot of patience with all of our questions. We felt very confident dealing with Matt, Todd the sales manager and Dan in the finance department. We love our new Mazda CX-5!! More

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Wonderful experience We were so pleased with the service Sam provided to us. He answered all our questions in a knowledgeable and professional manner. He went above and We were so pleased with the service Sam provided to us. He answered all our questions in a knowledgeable and professional manner. He went above and beyond in returning to the dealership on his day off to close our sale. He took time to explain all the options in our new car. We definitely recommend Sam and O’Daniel’s Mazda. More

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Great Service Had a great experience, Matthew Tillapaugh is a caring professional who knows his Mazdas inside and out. Has kept in touch and has answered any quest Had a great experience, Matthew Tillapaugh is a caring professional who knows his Mazdas inside and out. Has kept in touch and has answered any questions I have had promptly. Great service all around, More

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Excellent Car shopping is stressful, but this was a genuinely pleasant experience with pleasant people; and I ended it with an excellent car! Would definitely r Car shopping is stressful, but this was a genuinely pleasant experience with pleasant people; and I ended it with an excellent car! Would definitely recommend. More

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Great company Grant was a great even in training! He tries his best to go above and beyond for you as well as the sales manager. The sales manager gets you in the c Grant was a great even in training! He tries his best to go above and beyond for you as well as the sales manager. The sales manager gets you in the car you want. They will even get it from another deal for something as simple as paint color. More

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Completely Satisfied Customer! I was impressed with Matt Tillapaugh from the moment I met him. He approached me and asked if I needed anything and at the time, I was just starting m I was impressed with Matt Tillapaugh from the moment I met him. He approached me and asked if I needed anything and at the time, I was just starting my research on Mazda CX-5 versus CX-9. He allowed me to set in both and that's all I wanted to do. No pressure, just very kind. After a lot of research, I returned with questions about CX-5. He answered thoroughly everything I asked. I was at Belle Tire getting a flat fixed and Matt came and picked me up and brought me back to the Dealership to see the 2 red CX-5s that were coming off the truck. Well, that's the one I got. He took me to get my car and I returned to start the paperwork. I am now driving my red CX-5. I love it. Matt took several hours explaining all of the features to my husband and I. We will return to this Dealership and Matthew Tillapaugh. More

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