Matthew Tillapaugh | Page 47

I live in Marion,IN and I purchased my Town & Counrty from Todd three years ago. He took time out of his day to bring the van to my door step. He made such a lasting impression on me I had to come back. from Todd three years ago. He took time out of his day to bring the van to my door step. He made such a lasting impression on me I had to come back. He was willing to help me directly but asked if Matt could. I said yes but he has big shoes to fill. Matt did an awsome job. I explained to him I wanted to stay in my own lane. I was trying to get a smaller SUV but stay in a decient price rage, and he did just that. I will forever be a customer of Odaniel til I am no longer able to drive. Keep up the great work, you guys are awsome. More

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It was the first time at the Automart, Everyone was very nice, Matt was very helpful and nice. I had a very good experience buying my used car! nice, Matt was very helpful and nice. I had a very good experience buying my used car! More

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I came to O'Daniel Mazda looking for friendly, patient and informative service and man, was I surprised at the level that I received from the moment that I walked in! While being fairly new to th patient and informative service and man, was I surprised at the level that I received from the moment that I walked in! While being fairly new to the process of purchasing a new / CPO car, I had done a ton of research before I decided to go take a look at their inventory and wasn't expecting the amount of patience given to me as I nit-picked at the small, often overlooked details that are important to me. I came back the next day for a test drive, and was greeted by other friendly personnel who informed me that Matt Tillapaugh (the sales guy I had been talking to) was already bringing around 2 cars I wanted to test. During the test drive, I asked another slew of questions and was given factual and pertinent answers. While not being in the market to buy until another several months, I never felt rushed, pressured, or mislead in any way. I highly recommend Matt, if you are looking for an easy person to talk to and do business with; I can't speak much on the other employees, however, from the overall feel of my visit to O'Daniel Mazda Automart I doubt you would have anything less than a positive and helpful experience with the whole team! Thanks again, I will be sure to be in touch when my time nears towards a purchase! -Carl More

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I worked with both Sam and Mark and thought both very friendly and capable of answering all of my questions. Would recommend working with either person. friendly and capable of answering all of my questions. Would recommend working with either person. More

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I called Matt to see an Ford Ranger, and when I arrived he had the Ford Ranger, as well as a Chevrolet S10 waiting. It had low miles, better condition, and my kind of my style. I didn't even consider drivi he had the Ford Ranger, as well as a Chevrolet S10 waiting. It had low miles, better condition, and my kind of my style. I didn't even consider driving the Ford due to it not being ready to take home (since it was a recent trade in the service people have yet to check it over). I took the S10 out for a drive, and it was amazing! Upon returning to the dealership I had some questions. Every question I asked Matt was able to give me an answer, or at least find the answer for me. He was very enthusiastic, and put my needs first. Because of Matt, I will return for the top notch customer service again!! More

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This was my first Mazda purchase, and it was one of the best experiences I’ve had buying a car. Matt was knowledgeable, patient, friendly (made me feel like one of his buddies), and went above and beyond best experiences I’ve had buying a car. Matt was knowledgeable, patient, friendly (made me feel like one of his buddies), and went above and beyond to make sure I was taken care of. When I first met Matt, I was just going in to checkout the new Mazda6. For the next few months after that, Matt would check in every once in a while to see how I was doing and if I had any questions. When I was ready to purchase, they did not have what I was looking for on the lot, so Matt searched through other dealers until he found exactly what I wanted. Matt worked hard to get me the best deal he could for my new car and my trade-in, even working after hours and on his days off to meet with me, answer all of my questions honestly and thoroughly, and get me fully acquainted with my new Mazda. Since the purchase, he has checked in with me a couple of times to see how I’m doing and how I’m liking my new car. Not only was Matt great to work with, but everyone else that I met was extremely friendly and helpful – I felt right at home there. I would definitely recommend Matt and O’Daniel to anyone looking for a car. Keep up the good work guys! More

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These guys were great. They make you feel right at home in the dealership. We first went for a test drive in a used Mazda 3 with Matt Tillapaugh. It was nice, with a very solid sporty feel. They allow yo in the dealership. We first went for a test drive in a used Mazda 3 with Matt Tillapaugh. It was nice, with a very solid sporty feel. They allow you to just drive where you want. If you want to go by your self, you can. I preferred to have them with me so I can ask about the vehicle while driving. When we were done we got a price on it, which was Ok, but the car had 35k on it, so I was not really that excited about the used one. Then, I asked Junior Hammond if he had a new one in stock that had similar features. He did. Its a Manual transmission (which I would recommend). THIS CAR IS AWESOME!!!!! Its fast, gets great gas mileage (getting 38mpg average), very comfortable, roomy (we can easily get our child seat in the back)and its a very quiet ride. Its very fun to drive, and it looks great!!!! I will probably be a Mazda fan for a long time to come!!!!. Thanks Junior! More

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Friendly, professional staff from sales and finance to the service department. Very satisfied with my new Mazda CX5! Matt was extremely informed about the vehicle and it's options and took the time to the service department. Very satisfied with my new Mazda CX5! Matt was extremely informed about the vehicle and it's options and took the time to show me all about the options/functions. I am a first time Mazda buyer but I suspect I'll be back. Nancy McClaskey More

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My husband and I can't say enough about our experience with this dealership. In the 6 years we've been married, we've purchased three vehicles at three different dealerships. The customer servi experience with this dealership. In the 6 years we've been married, we've purchased three vehicles at three different dealerships. The customer service was beyond amazing, they were incredibly friendly and patient with all of our questions and issues and when we changed our mind several times about what we were wanting to look at, whether the color, the features, or the model they didn't seem at all irritated. They answered all of our questions completely and when we mentioned that we weren't sure if we were going to buy the vehicle, that we were just getting all of the information needed, they weren't pushy at all. We worked with Matt at the beginning and he got all of the information together that we requested and spent quite a bit of time helping us out. A couple of days later, when we decided to make this huge decision and trade up, we worked with Sam and he was just as great. They both made all of this very easy and very pleasant. A few days after buying the CX-5, Matt called to see if we had any questions and we really appreciated that. No other dealership has done that. When we decide to purchase another vehicle, we won't hesitate buying from this dealership again and if I could rate higher than '5' I most definitely would. More

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Bought an Audi A4 wagon 5 speed from Matt Tillapaugh and Todd Jacquay.. They treated me very well for a dealership I was surprised! I had a few more questions after I purchased it and they fixed the issue Todd Jacquay.. They treated me very well for a dealership I was surprised! I had a few more questions after I purchased it and they fixed the issues and gave me free paintless dent removal! Very Stoked on the deal... More

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