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Matthew Van Pelt

Overview Reviews (149) Inventory (243)

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Matthew Van Pelt

Matthew Van Pelt | Page 8

Sales

Honda Universe

1085 Ocean Ave
Lakewood Township, NJ 08701

Not your average sales guy I take pride In knowing you got the mvp experience you deserve

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4.9

149 Reviews

Not your average sales guy I take pride In knowing you got the mvp experience you deserve

Overview Reviews (149) Inventory (243)

Dealership Experience

5 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

4.9

149 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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149 Reviews of Matthew Van Pelt

April 30, 2023

Dealership Rating

Employee Rating

Matt was great . Got the deal done. Great experience. Will use in the future for next car Got the deal done. Great experience. Will use in the future for next car More

by YEAHTHISISROB

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Corey Bean

May 01, 2023 -

Honda Universe responded

Thank you for taking the time to share your experience. We are so glad that Matt was so helpful during your visit!

April 22, 2023

Dealership Rating

Employee Rating

Corey bean was polite but never kept his word very unpredictable and slow as mother goose unpredictable and slow as mother goose More

by TONYTHORPESR

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John McGraw, Nick Salerno , Corey Bean, Michael Manfre

Apr 23, 2023 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership and would like the opportunity to speak with you and make things right. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

April 17, 2023

Dealership Rating

Employee Rating

We recently picked up our second Honda and worked with Matt on both occasions. Our experience was smooth and hassle free. Matt on both occasions. Our experience was smooth and hassle free. More

by MJBROWN171

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Apr 20, 2023 -

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 15, 2023

Dealership Rating

Employee Rating

My experience was excellent. It was a fast and easy transition to my new car. It was a fast and easy transition to my new car. More

by VCJMURPH

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Salerno

Apr 20, 2023 -

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

March 07, 2023

Dealership Rating

Employee Rating

i worked with one person but they were asking for 3000 over the sticker price over the sticker price More

by SAMKAWER

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Mar 07, 2023 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

March 03, 2023

Dealership Rating

Employee Rating

Very friendly and knowledgeable staff. The process was quick and I didn’t feel pressured at any point. The process was quick and I didn’t feel pressured at any point. More

by Ashleymullen

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Al Cunha

Mar 03, 2023 -

Honda Universe responded

It's really great to hear that our team is very friendly and knowledgeable and you were pleased with everything.

February 24, 2023

Dealership Rating

Employee Rating

Overall the service was good. The wait time was not so great. Great sales and financing people. The wait time was not so great. Great sales and financing people. More

by LUVMYBOYZ1968

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Feb 25, 2023 -

Honda Universe responded

It's great to know that your service visit was good and you appreciate our team. Thank you.

February 23, 2023

Dealership Rating

Employee Rating

I am very happy with my new car and experience at Honda Universe. The process was easy and we were able to negotiate a decent price. Universe. The process was easy and we were able to negotiate a decent price. More

by NICKHENRY111

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Al Cunha

Feb 24, 2023 -

Honda Universe responded

We are so glad to hear that you are very happy with your new car and your great experience at Honda Universe! Thanks so much.

February 10, 2023

Dealership Rating

Employee Rating

Honda universe is very friendly helpful and knowledgeable I dealt with Matt vanpelt this time as my salesman as its my second time going back to Honda universe he was excellent as all the staff are. I would I dealt with Matt vanpelt this time as my salesman as its my second time going back to Honda universe he was excellent as all the staff are. I would recommend them to everyone they understand your situation and help you they don't just dismiss you like other dealers. More

by DANA121090

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Salerno , Corey Bean, Nico Demaglhaes

Feb 11, 2023 -

Honda Universe responded

It's great to know that our team is very friendly and helpful as well as knowledgeable. It's also nice to hear that Matt Van Pelt was excellent and you're willing to recommend him so highly!

February 05, 2023

Dealership Rating

Employee Rating

The service was amazing. They made the process quick and painless. Great experience thank you They made the process quick and painless. Great experience thank you More

by ALI.TAPS77

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Al Cunha

Feb 05, 2023 -

Honda Universe responded

It's really great to know that our team provided you with amazing service and your process was quick and painless as well. Thanks!

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