Max Caplin
Max Caplin at Crest Volvo Cars

Max Caplin

Volvo Certified Sales Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
82 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

Languages Spoken

English English

5.0

82 Reviews

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82 Reviews of Max Caplin

December 21, 2025

Dealership Rating
Employee Rating

This is a great dealership. Everyone from the sales staff to the business office and delivery tech were helpful, friendly and patient. More

by ejfountain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 15, 2025

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I got my Volvo from Crest Volvo and had an excellent experience. The management team was transparent, efficient, and very easy to work with. The entire process was smooth and stress-free. Highly recomme More

by mrudu.9s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock, Gage Rucker

Nov 25, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience! We're delighted our management team provided the transparency and efficiency you deserved. It's rewarding to know we made the process seamless for you. Your recommendation means the world to us, and we're grateful you chose Crest Volvo for your vehicle purchase.

November 14, 2025

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Effective Efficient &and Knowledgeable . Consistently reliable along with specific focus on quality and always customer service More

by BROOKLYNART7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Lyn Ford

Nov 19, 2025

Crest Volvo Cars responded

Thank you for recognizing our effectiveness, efficiency, and reliability! We take great pride in providing knowledgeable service and putting our customers first. We appreciate you sharing your positive experience.

October 16, 2025

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Everyone I dealt with was very cordial and professional. I feel they went the extra mile. More

by richtreasure
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience. We are delighted to hear that our team provided you with cordial and professional service throughout your visit. It means so much to us when customers recognize the dedication our staff puts into delivering exceptional care. Your feedback about us going above and beyond truly brightens our day and motivates us to continue providing outstanding service to every customer who walks through our doors. We genuinely appreciate your trust in us and look forward to serving you again in the future.

October 08, 2025

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We had a great experience working with Mike Stock! Mike worked with us in purchasing our previous XC60 car and we chose to work with him again. We chose to work with Mike again since he is very suppor More

by Ali
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 13, 2025

Crest Volvo Cars responded

We are ecstatic to hear about your wonderful experience with our team! It's fantastic to know that you had such great service and chose to return to us for another vehicle purchase. We're thrilled that you found our support so helpful and appreciated the clear communication throughout your decision-making process. Having customers like you who value thorough explanations and informed choices makes our work truly rewarding. Your kind words about our staff and the dealership mean everything to us. We're honored that you continue to trust Crest Volvo Cars for your automotive needs, and we look forward to serving you for many years to come!

October 03, 2025

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Jasmine was an excellent salesperson, and made the experience outstanding. This is our second car from Crest and we had a great experience both times! More

by kingeryctrs
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds , Jasmine Breysacher

Oct 03, 2025

Crest Volvo Cars responded

We are elated to hear about your wonderful experience with our team and that this marks your second purchase with us. It's heartwarming to know that our sales team provided you with outstanding service and made your car buying journey so positive. Having customers like you return to us is truly rewarding and speaks to the quality of service we strive to deliver consistently. We appreciate your loyalty and trust in choosing us again for your automotive needs. Your feedback about the exceptional service you received means a great deal to our entire team.

September 27, 2025

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The team at Crest Volvo Service is excellent and I will not take my vehicle anywhere else. More

by JENNI.DENSON
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2025

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our service team. Your loyalty means everything to us, and we are thrilled that the quality of care you received has earned your continued trust. Knowing that you consider Crest Volvo Cars your go-to choice for vehicle service truly makes our day. We look forward to continuing to provide you with the outstanding service you deserve.

September 19, 2025

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Billy did a fantastic job finding the right car for us. This was especially important because this our first Volvo purchase. He made the process easy and then followed up after we purchased the vehicle. More

by smop56
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Recommend Dealer
Yes

September 13, 2025

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I personally have been doing business with crest since 2014 officially. It’s been a great time. I’ve bought 2 vehicles personally and my mom has bought one. The team is amazing. More

by JOHNBALTZER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Bryan Bingham , Bryce Williams

September 01, 2025

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Lyn always takes excellent care of us through out the many years that we have been Volvo customers. More

by ravossa
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

Sep 18, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that you have received outstanding care throughout your many years as a valued customer. Your loyalty means the world to us, and we truly appreciate customers like you who have been with us for such a long time. It brings us great joy to know that we have consistently provided you with the excellent service you deserve. We look forward to continuing to serve you and your Volvo needs for many more years to come.

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