Max Caplin
Max Caplin at Crest Volvo Cars

Max Caplin | Page 6

Volvo Certified Sales Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
100 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

5.0

100 Reviews

Write a Review

100 Reviews of Max Caplin

February 09, 2025

Dealership Rating
Employee Rating

The gentleman that brought my car around took extra time to clean my floor mats when he didn’t have too. This is my second Volvo from Crest and the service is consistently fantastic. More

by JENLFOX0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer , Juan Perez Cepeda

Feb 10, 2025

Crest Volvo Cars responded

We’re so glad to hear about your positive experience and appreciate your loyalty! It’s great to know that the extra attention to detail made an impact, and we’ll be sure to pass along your kind words to the team. We look forward to continuing to provide you with fantastic service for years to come!

February 01, 2025

Dealership Rating
Employee Rating

Always the best service in any dept there! Their sales manager Max and associate Tyler can get you in a new car that’s right for you! My daughter’s car broke down and wasn’t worth fixing so Iw More

by Villard.randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer, Tyler Barna

Feb 03, 2025

Crest Volvo Cars responded

Thank you so much for the amazing 5-star review! We're thrilled to hear that Max and Tyler were able to help you find the perfect car for your daughter. It's great to know that their expertise made the process smooth and enjoyable. We truly appreciate your recommendation and are so happy you had a wonderful experience with us at Crest Volvo! We look forward to assisting you again in the future!

January 02, 2025

Dealership Rating
Employee Rating

Bailey, Max, Locke , and Jason at Crest Volvo made my car buying experience very pleasant and memorable in a very positive way. From starting to look at a vehicle I was interested in to completion of the p More

by Dscottedwards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Tyler Barna , Bailey Chancellor, Jason Pickering

Jan 06, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We’re thrilled to hear that Bailey, Max, Locke, and Jason provided you with a pleasant and memorable car buying experience. It’s fantastic to know that you felt supported from the initial vehicle search through to the delivery of your new XC90. We truly appreciate you taking the time to share your experience and are delighted that you drove away feeling great about your purchase. Enjoy your new vehicle, and we look forward to assisting you again in the future!

November 30, 2024

Dealership Rating
Employee Rating

Crest Volvo and Tim Warner were so helpful. He was texting me back and forth on different options / offers. He really made the whole experience easy, fast, and comfortable. Especially being More

by Anne H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Tim Warner , Brandon Navarro, Koffi Niamke, Skye Warner

Dec 03, 2024

Crest Volvo Cars responded

Thank you so much for your kind words! We're thrilled to hear that Tim and the team were able to make your car shopping experience smooth and enjoyable. We understand that shopping for a car can feel daunting, so we’re happy to know that Tim helped make it easy and comfortable for you. We're also glad to hear that Skye, along with the finance team, provided such great assistance. It means a lot to us that you not only trusted us with your purchase but also brought your mom back to buy a certified Volvo! We truly appreciate your feedback and your continued support. If you need anything else in the future, don’t hesitate to reach out. Congratulations again on your new car!

November 15, 2024

Dealership Rating
Employee Rating

Thank you Juan for making the whole process as smooth and easy as possible. You helped me buy the car of my dreams. Thank you for your patience. I do appreciate the patience and time that you spent on me fig More

by Vittoria Orozco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez , Brandon Navarro, Juan Perez Cepeda

Nov 19, 2024

Crest Volvo Cars responded

Thank you for your kind words and for taking the time to share your experience! We are so glad to hear that Juan and Brandon were able to make your car buying process smooth and enjoyable. It's fantastic to know that Juan took the time to understand your needs and helped you find the car of your dreams, while Brandon made sure you were fully informed about your warranties. Your recommendation means a lot to us, and we will be sure to pass along your thanks to both Juan and Brandon. If you need anything else in the future, don't hesitate to reach out. Enjoy your new car, and thank you again for choosing us!

November 02, 2024

Dealership Rating
Employee Rating

I would have to say that this new car buying experience has been the best I have experienced in my life time. Nash Abir and Max Caplin presented the highest of respect and professionalism to me throughout More

by jacksonjf11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nash Abir , Brandon Navarro

Nov 05, 2024

Crest Volvo Cars responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that your car-buying journey was the best you've ever had. Nash and Max are indeed valuable members of our team, and it's wonderful to know they provided you with respectful and professional service throughout the entire process. We truly appreciate your kind words and the perfect rating for their efforts. Enjoy your new XC60, and we look forward to seeing you again soon!

July 31, 2024

Dealership Rating
Employee Rating

I had an awesome experience at Crest Volvo. I traded my XC60 for an upgrade to an XC90 Recharge. Gage Rucker my sales consultant did a great job helping me find the right vehicle. Max Caplin my More

by e2ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gage Rucker , Madolyn McPhail

Aug 01, 2024

Crest Volvo Cars responded

Thank you so much for your fantastic review! We’re thrilled to hear that Gage, Max, and Madolyn made your experience at Crest Volvo exceptional. It’s wonderful to know that their kindness, patience, and follow-up contributed to your satisfaction with your new XC90 Recharge. We truly appreciate your recommendation and are grateful for your trust in our team. If you need anything else or have further questions, don’t hesitate to reach out. Enjoy your new ride!

May 15, 2024

Dealership Rating
Employee Rating

Andrew R. was absolutely fantastic! He’s patient, has a great personality, showed me every car I asked about, educated me on the history of Volvo and the model More

by Katherine Reel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez , Andrew Royalty

May 16, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that you had a positive and pressure-free experience at Crest Volvo Cars, especially with Andrew R.'s assistance. Andrew's patience, personality, and product knowledge are truly valuable assets to our team. It sounds like he went above and beyond to show you the cars you were interested in, educate you on Volvo's history, and guide you through the car-buying process. We'll be sure to share your kind words with Andrew – he'll be delighted to know how much you appreciate his efforts. At Crest Volvo Cars, we strive to provide a pressure-free environment where our customers feel comfortable asking questions and exploring their options. We're glad Andrew embodied that philosophy during your visit. Thanks again for choosing Crest Volvo Cars. We look forward to seeing you again in the future, perhaps for a service appointment on your new Volvo!

May 08, 2024

Dealership Rating
Employee Rating

Greg was great to work with! He was prompt to assist when we walked in the dealership and made the sales process as smooth as possible. I’d recommend to anyone to work with Greg. More

by Soojin Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Bryan , Koffi Niamke

May 09, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that Greg made your car buying experience so smooth and positive. We understand car shopping can be stressful, so kudos to Greg for exceeding your expectations! We'll be sure to pass on your kind words to Greg – knowing he made your experience great and that you'd recommend him to others is a true testament to his customer service skills. The entire Crest Volvo Cars team appreciates your business!

May 06, 2024

Dealership Rating
Employee Rating

Wonderful experience dealing with Greg Bryan, Max Caplin and Crest Volvo when purchasing our Certified 2021 Volvo S90. Greg provided all the information we needed and anticipated what we would need! He re More

by AnnaS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Bryan , Koffi Niamke

May 07, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We're absolutely thrilled to hear about your wonderful experience purchasing a Certified 2021 Volvo S90 from Crest Volvo Cars. It sounds like Greg Bryan truly went above and beyond to ensure a smooth and informative process. We appreciate you mentioning how he anticipated your needs, responded quickly, and provided all the necessary information. That level of attentiveness is what we strive for in all our sales associates. We'll be sure to pass on your kind words to Greg – he'll be delighted to know he exceeded your expectations! Max Caplin's positive contribution in the Finance Department is fantastic to hear as well. A seamless experience throughout the entire purchase journey is important to us, and it sounds like both Greg and Max played a key role in achieving that for you. We're especially grateful for your kind words about our facility, staff, and the "extras" you received. Creating a first-class operation is a priority at Crest Volvo Cars, and your feedback lets us know we're on the right track. The fact that you'd consider driving from Louisiana to Texas again speaks volumes about your experience. That level of loyalty means a world to us! Thank you again for choosing Crest Volvo Cars, and congratulations on your new Volvo S90. We wish you many happy miles ahead!

...
6
...

Dealership Inventory (485 Vehicles)

new 2026 Volvo XC60 car, priced at $57,985
2026 Volvo XC60
new
Vapour Grey exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $72,625
2026 Volvo XC90
new
Onyx Black exterior
Automatic
All-wheel Drive
used 2024 Volvo XC60 car, priced at $37,700
2024 Volvo XC60
used
Onyx Black Metallic exterior
Unknown
All-wheel Drive
new 2026 Volvo XC90 car, priced at $75,155
2026 Volvo XC90
new
Denim Blue exterior
Automatic
All-wheel Drive
used 2024 Volvo S60 car, priced at $25,900
2024 Volvo S60
used
Denim Blue Metallic exterior
Unknown
Front-wheel Drive
new 2026 Volvo XC60 car, priced at $69,795
2026 Volvo XC60
new
Denim Blue exterior
Automatic
All-wheel Drive