Max Moyer | Page 17

The most pleasant car purchasing experience ever! I got connected with Max Moyer as a sales rep who listened to my exact needs. On our first visit Max was very attentive and extremely knowledgeable, a I got connected with Max Moyer as a sales rep who listened to my exact needs. On our first visit Max was very attentive and extremely knowledgeable, and took time to explain many features of the car, as well as, answer many questions we had. He didn't make us feel pressured or rushed, which was very much appreciated. He worked around my schedule to get the sale completed. First week into the sale I had run into wireless charger not working and Max was quick to respond to all my questions and set up service visit even though that was no longer his job. I would highly recommend dealing with Max on your next car purchase. It was the most pleasant car purchasing experience I ever had! More

Report | Print

Awesome Customer Service! I saw a car on Cars.com I was interested in at the BMW of Silver Spring dealership. I inquired and was contacted soon afterwards about my interest in I saw a car on Cars.com I was interested in at the BMW of Silver Spring dealership. I inquired and was contacted soon afterwards about my interest in the car. The Client Advisor was Max Moyer. After meeting with Mr. Moyer and test driving the car I did some research and decided to purchase it. This has been undoubtedly the most pleasant and no stress experience I have ever had purchasing a vehicle. No pressure, no haggling and treated with the utmost respect. Mr. Moyer explained everything in detail and went over the paperwork with patience and was very knowledgeable about the car I was buying. I was trading in my corvette and felt I was given a fair trade-in value for it. I have always dreaded the process of buying a “used” car, but this was a very pleasant experience. After having the car for almost 2 weeks there was a problem with the seatbelt on the driver side. It locked up and I couldn’t fasten it. I sent Mr. Moyer a text message (he responded quickly) and told me to bring it in and he would get it taken care of as well as touching up a small scratch I saw above the wheel on the left side of the car. I was in and out of the dealership in less than an hour and very satisfied with the service. Mr. Max Moyer is a great asset to this dealership and provided AWESOME customer service. I would not hesitate to recommend him to anyone looking to purchase a car from this dealership. I would also like to commend Mr. Andrew Lippincott (Business Manager) who assisted me with the financial aspects. He was kind, patient and answered all my questions. I would be remiss if I didn’t mention that Mr. Mikhial McKenzie provided great service as the BMW Genius who provided me with information and answered questions I had about my newly purchased BMW. He also told me I could contact him whenever I had questions. In addition, I met Mr. Erik Rowland, my Service Advisor who solved the problem with the seatbelt. Both these gentlemen provided excellent customer service. In closing, from the time I decided to purchase my BMW until writing this rating all individuals I have mentioned have provided exemplary customer service and are great assets to the BMW of Silver Spring,!MileOne Autogroup. Cynthia Link Satisfied Customer More

Report | Print

Great! This was my second purchase from BMW Silver Spring and first time working with Max. Overall it was a great experience and my interactions with Max This was my second purchase from BMW Silver Spring and first time working with Max. Overall it was a great experience and my interactions with Max could not have been better. He was extremely knowledgeable about the product, high energy and honest. The others that I interacted with at the dealership were also excellent, especially Anthony in finance. This will definitely be my first stop the next time I need a new car and I look forward to continuing to work with Max and the dealership in the future. More

Report | Print

Good selection, great salesperson Max answered our questions in a straightforward manner, and gave us the confidence that we bought the car we wanted at a very fair price. Max answered our questions in a straightforward manner, and gave us the confidence that we bought the car we wanted at a very fair price. More

Report | Print

Seamless and Professional from Start to Finish I recently purchased a 2019 BMW X3 M40i from BMW of Silver Spring. While all of the employees I encountered were highly professional, Max Moyer stood I recently purchased a 2019 BMW X3 M40i from BMW of Silver Spring. While all of the employees I encountered were highly professional, Max Moyer stood out from the group, and he was exceptional every step of the way. Max was always proactive, extremely friendly, and incredibly knowledgeable about both BMWs overall, and my model in particular. He made very helpful recommendations, and assisted me in ordering a vehicle that exactly met my needs and wants. Most impressive was his ability to anticipate everything that was required during the purchase, and to always be ready and one step ahead of the process, including using the USAA Car Buying Service. I've purchased a lot of vehicles over the years, from modest to luxury vehicles, and Max is the best, most professional dealer I have ever worked with. His terrific interpersonal skills and no-pressure attitude kept me at BMW of Silver Spring rather than seeking out another dealer. Max made all the difference. I also appreciated being introduced to the service Director, finance manager, and others at the dealership, all of whom were terrific. This was a first-class experience. When I'm ready to buy again, or if I have any questions about my new BMW, I know that Max will be standing ready to go the extra mile to help. More

Report | Print

New BMW Purchase I couldn't have been more pleased with the level of service, knowledge, and assistance that everyone at the Mile One BMW Silver Spring, MD Dealership I couldn't have been more pleased with the level of service, knowledge, and assistance that everyone at the Mile One BMW Silver Spring, MD Dealership provided. I worked very closely with Max Moyer over a few weeks (via email and phone) before I went in to purchase our first BMW. Max was excellent to work with from the start, always making himself available, answering all of our questions, never putting any pressure on us to purchase, and continued to let us know that if there wasn't something that we were happy with, that they'd continue to work with us to find what we were looking for. More

Report | Print

Amazing car and even better prices I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detai I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring More

Report | Print

Exceptional customer service Max Moyer was my sales rep and from my initial inquiry to closing the deal, he provided exceptional customer service. He took initiative, provided con Max Moyer was my sales rep and from my initial inquiry to closing the deal, he provided exceptional customer service. He took initiative, provided consistent and thorough service, and went out of his way multiple times to make sure I could make an informed decision about the best vehicle for my needs. I could’ve bought at another dealership closer to home, but Max’s service made all the difference in the world. This dealership truly knows how to take care of their clients. I would absolutely recommend Max and BMW of Silver Spring to anyone in the market for their next vehicle. More

Report | Print

Great experience Got a new BMW X4, from the initial meeting to the paperwork, it was a great experience. The day of the delivery, I was in and out in less than 1 hour. Got a new BMW X4, from the initial meeting to the paperwork, it was a great experience. The day of the delivery, I was in and out in less than 1 hour. More

Report | Print

The best dealer in the area With my i3 lease coming to an end I started searching for a new car. My closest dealer in the Baltimore area never bother to call me back after two vi With my i3 lease coming to an end I started searching for a new car. My closest dealer in the Baltimore area never bother to call me back after two visits. Another one was insisting on selling from their lot. Working with Michael and Max was a completely different experience. Michael ordered me a car I wanted at a good price without prolonged negotiations. What's more, everything was done over the phone and email. When the car arrived, Max was waiting for me with all documents prepared. Getting everything processed still took time, but it was smooth and I never had wait for anything. Max answered all my questions and accommodated all requests. A fantastic experience overall. More

Report | Print