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Maxine .
Maxine . at Gullo Toyota of Conroe

Maxine . | Page 17

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
234 Reviews
4.6

234 Reviews

Write a Review

234 Reviews of Maxine .

February 11, 2026

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Employee Rating

I was late due to an accident on the freeway and they still accepted me and took great care of me. More

by jhadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

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Feb 11, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your service experience. We’re happy our team could fit you in after your delay and provide excellent care for your Toyota. Please reach out if you need anything else. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

February 10, 2026

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Employee Rating

All of the service staff were very friendly and helpful. They answered all my questions and took care of my car’s service issues More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips , Kenny

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Feb 10, 2026

Gullo Toyota of Conroe responded

We’re glad our service team was friendly and helpful during your Toyota RAV4 visit. It’s rewarding to know we answered your questions and took care of your service needs. We look forward to helping with your next maintenance.

February 09, 2026

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Employee Rating

Good customer care service and warm reception. I had a wonderful experience with you guys. More

by ODUBANJOADENIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

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Feb 09, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your feedback about your Toyota RAV4 service. We’re glad our team gave you a warm welcome and attentive support. We look forward to assisting you again.

February 07, 2026

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Employee Rating

Excellent customer service from Allen! Definitely go see Allen for all your vehicle related needs. He goes above and beyond than any other service advisor there! - Michael Brownie More

by Michael Brownie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Paula Box , Allen O’Bannon

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Feb 07, 2026

Gullo Toyota of Conroe responded

We appreciate you sharing your experience with your Toyota Camry Hybrid service. We’re delighted our service team exceeded your expectations. We look forward to welcoming you back soon.

February 07, 2026

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Employee Rating

Customer services are excellent from outdoor to indoor. I feel very comfortable in the waiting area. Thanks to the management! The service areas are clean and neat. The mechanic who worked on my car did a More

by LONGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Andy Ritter, Paula Box

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Feb 07, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear our management team and technicians provided a welcoming, clean environment for your Toyota 4Runner service. We’re glad everything was completed as expected and you felt comfortable in the waiting area. Thank you for recommending our services to your friends.

February 04, 2026

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Employee Rating

Very rude not knowledgeable about vehicles. Tell you whatever to get you out the door. Asked for manager to call twice but instead got the run around and sent txt messages More

by WAYNED_92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Feb 07, 2026

Gullo Toyota of Conroe responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

February 03, 2026

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Employee Rating

Excellent customer service and great job with car maintenance and repairs.. All staff are friendly. More

by MFBRNRDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips , Ken

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Feb 03, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with us. We’re glad our team provided friendly service and did a great job on the maintenance and repairs of your Toyota Yaris. We appreciate you choosing us and look forward to assisting with your next service visit.

February 03, 2026

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Employee Rating

Some of the best service I’ve ever experienced with any car that I’ve earned. More

by deichler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Print
Feb 03, 2026

Gullo Toyota of Conroe responded

It’s fantastic to hear that the service on your Toyota Crown ranks among the best you’ve experienced. Thank you for trusting us with your vehicle. We look forward to supporting your Crown’s performance in the future.

February 03, 2026

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Employee Rating

xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxxxx More

by scoxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Andy Ritter, Paula Box , Philip Sharp

Print
Feb 03, 2026

Gullo Toyota of Conroe responded

Thank you for the 5-star rating. We value your business at Gullo Toyota of Conroe!

January 29, 2026

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Employee Rating

Delivered truck is was serviced timely and was returned on time. Communication was very good as well. More

by RONNIE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Print
Jan 29, 2026

Gullo Toyota of Conroe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

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