Maxine .
Maxine . at Gullo Toyota of Conroe

Maxine . | Page 20

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
234 Reviews
4.6

234 Reviews

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234 Reviews of Maxine .

December 22, 2025

Dealership Rating
Employee Rating

Wonderful service! Everyone is friendly and helpful. Service was shorter than expected. Waiting area is comfortable and clean. More

by martinkarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Dec 22, 2025

Gullo Toyota of Conroe responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 21, 2025

Dealership Rating
Employee Rating

Getting better. Last time they overfilled my crankcase on an oil change by one quart which may cause oil faoming and loss of lubrication. This time they did not ro More

by KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Dec 23, 2025

Gullo Toyota of Conroe responded

Hello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you about your experience with our Service Department regarding the matter of the oil in your vehicle from a previous visit and a tire rotation during your most recent visit. Please contact me at your convenience. I look forward to hearing from you! Best, Maxine Matamoros 936-442-4319

December 19, 2025

Dealership Rating
Employee Rating

Excelente servicio, solo muy larga la espera de tres horas. Ambiente muy satisfactorio y muy limpio. More

by Sonia Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Ritter, Paula Box

Dec 19, 2025

Gullo Toyota of Conroe responded

Thank you for your feedback about the service and environment at Gullo Toyota of Conroe. We appreciate your patience during the wait time. Our team values your input.

December 18, 2025

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Employee Rating

Great response and updating on progress of repair by body shop. Clear definition of scope required and corresponding with insurance company. More

by JENNINGS54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Dec 19, 2025

Gullo Toyota of Conroe responded

We appreciate your recognition of our communication and coordination with the body shop and insurance. Gullo Toyota of Conroe values keeping you informed throughout the repair process. Thank you for sharing your experience.

December 18, 2025

Dealership Rating
Employee Rating

For the first time visiting Gullo I was not very happy. I made an appointment ahead of time. Spencer is my service writer but he was at lunch so i was assigned a different person. Had to wait about 5 minut More

by WHITESLWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips, Paula Box

Dec 18, 2025

Gullo Toyota of Conroe responded

Thank you for the feedback. I certainly apologize for the wait time and lack of communication on your last visit. I take all feedback very seriously and will address this. I am glad that Spencer was able to assist you, and I have updated your record. Please feel free to each out to me directly should you have any additional questions or concerns Shawn Mize shawn_mize@gullo.net General Manager

December 18, 2025

Dealership Rating
Employee Rating

My experience is always amazing. Kenny is the best!! I have been going to Gullo and I wouldn’t take my service anywhere else. More

by BLKLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

Dec 18, 2025

Gullo Toyota of Conroe responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gullo Toyota of Conroe. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 17, 2025

Dealership Rating
Employee Rating

Excellent services as always. The service department has kept me coming back to Gullo for the past 5 or 6 cars I’ve owned. My current car now has 142,000 plus miles and I’ll be More

by JCCONKRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spenser

Dec 17, 2025

Gullo Toyota of Conroe responded

Thank you for choosing Gullo Toyota of Conroe. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 13, 2025

Dealership Rating
Employee Rating

I am pleased with each visit I have at Gullo Toyota. They always take care of my needs and treat me like family when I’m there. More

by KACYTONKERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Paula Box , Cameron and Matt

Dec 13, 2025

Gullo Toyota of Conroe responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 12, 2025

Dealership Rating
Employee Rating

Always works hard to make sure that I get my vehicle fixed in and out as quick as possible. Thank you for all your help. More

by DHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Paula Box

Dec 12, 2025

Gullo Toyota of Conroe responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gullo Toyota of Conroe! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 11, 2025

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Employee Rating

I recently had the front wheel bearings and rear brake pads replaced on my 2015 Toyota Highlander. I chose to have these services performed at Gullo Toyota-Conroe because Gullo has reputation for treating More

by Joshlean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Gullo Toyota of Conroe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

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