May Farris | Page 5

We didn't think we were buying a car that day, just shopping to see what was available. May greeted us in the showroom and answered many, many questions and then we went on a test drive. The sales man shopping to see what was available. May greeted us in the showroom and answered many, many questions and then we went on a test drive. The sales manager stopped by to apologize for the amount of time it was taking to get the vehicle down to us (it wasn't too long) and asked if we needed anything (we didn't, but kind of him to check). He was very supportive of his staff and attentive to his customers. We really liked the car and May was very straightforward with the pricing, including checking on optional items we were interested in. She did not apply any pressure whatsoever which was much appreciated. She arranged for Ashley to come by to answer our financing questions and also discuss items such as service plan options. Ashley was top notch as well, and we appreciated her patience as well as May's with all of our inquiries - and when we went back and forth with our choices. This was a very positive car buying experience for us and we would not hesitate to recommend this dealership (and especially May, Ashley, and Steve) to any of our friends and neighbors who are interested in purchasing a vehicle. Well done! By the way, the dealership got four stars instead of five only because the lot was so crowded. Better for them and their customers for business to be good than otherwise though. More

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I have always had a wonderful experience when purchasing a car working with May and the Subaru dealership. a car working with May and the Subaru dealership. More

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May was very friendly and knowledgeable. She did not put any pressure on me. This is my third time using her. She did not put any pressure on me. This is my third time using her. More

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I recently had the pleasure of working with May. From the moment I stepped into the showroom, her warm and friendly demeanor immediately put me at ease. May went above and beyond to assist me in From the moment I stepped into the showroom, her warm and friendly demeanor immediately put me at ease. May went above and beyond to assist me in finding the perfect car that suited my needs and preferences. Her knowledge of the various models and their features was impressive, and she patiently answered all my questions, providing valuable insights to help me make an informed decision. Moreover, May demonstrated a high level of professionalism throughout our interactions. She was responsive to my inquiries, and her communication was clear and concise. I never felt pressured or rushed, and her friendly attitude made the whole experience more enjoyable. I highly recommend reaching out to May. She made the car-buying experience a pleasure, and I am grateful for her assistance. More

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Always considerate of my time, asks the right questions, always friendly and gives me plenty of options and time to think things over. I have worked with May multiple times and will work with her multiple t always friendly and gives me plenty of options and time to think things over. I have worked with May multiple times and will work with her multiple time more. If you are lucky enough to work with May, you will know exactly what I mean by the experience is like working with family. More

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May truly made my first ever car purchase the most stress-free experience I could have asked for. She was professional, patient, friendly, and she answered all of my questions. It turned out to be not stress-free experience I could have asked for. She was professional, patient, friendly, and she answered all of my questions. It turned out to be nothing like I imagined it would be, and I mean that in the best way. I also want to thank Gustav for his extreme patience, and Bryan for driving to another location to pickup my new Crosstrek in the color and trim that I wanted. More

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Kindness family-friendly nice wait time not long love the subaru that I purchased over all a 10 subaru that I purchased over all a 10 More

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Great experience from start to finish. May and the team made it quick and easy. May and the team made it quick and easy. More

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A big thank you to May Farris, our sales associate, Ashley Richards from finance, and Steve Knolle, GM, from the Heritage Subaru Catonsville in helping us buy our fourth Subaru. Great professionalism, Ashley Richards from finance, and Steve Knolle, GM, from the Heritage Subaru Catonsville in helping us buy our fourth Subaru. Great professionalism, and genuine assistance! More

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This is my 2nd purchase here and WOW! ! You guys out did it again. Couldn't be happier with my 2024 Crosstrek but the WHOLE experience has been outstanding! Special Thanks to Ms. May Farri ! You guys out did it again. Couldn't be happier with my 2024 Crosstrek but the WHOLE experience has been outstanding! Special Thanks to Ms. May Farris More

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