May Farris | Page 6

Just purchased my third Subaru from Heritage Subaru Catonsville. It was a no-nonsense transaction. The allowance for my trade in and the new car price were what I expected. We live in Ellicott City and Catonsville. It was a no-nonsense transaction. The allowance for my trade in and the new car price were what I expected. We live in Ellicott City and it is wonderful to have such a reliable dealership close by. More

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Our 4th sale with May. She guided us through the sales process in a professional & friendly manner. Highly recommend May to all. She guided us through the sales process in a professional & friendly manner. Highly recommend May to all. More

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Everyone I dealt with at Heritage Subaru Catonsville was knowledgeable, pleasant and easy to work with. knowledgeable, pleasant and easy to work with. More

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She wasn’t who I was originally assigned to (but I think that’s how it’s done), but was happy to work with her. Very friendly, welcoming, and efficient. that’s how it’s done), but was happy to work with her. Very friendly, welcoming, and efficient. More

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They were very responsive to our concerns and questions. Quickly corrected small problems after sale. Quickly corrected small problems after sale. More

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In the past 5 years May has been "go-to" person for vehicle purchases or leasing. May has always been dependable. She always promptly follows-up with answers to my questions and makes the entire expe vehicle purchases or leasing. May has always been dependable. She always promptly follows-up with answers to my questions and makes the entire experience so much more pleasant. There are many things I like about working with May but the one very important one is the trust she has built with me ever since the first time I purchased a Subaru. I don't know how many more Subarus there will be in my future but if the need arises again for myself or a family member, I will always go to May. More

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May made me feel very comfortable and was so patient in answering my questions. She was wonderful to work with! answering my questions. She was wonderful to work with! More

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May is a professional and knowledge sales woman! She made us feel comfortable and answered all our questions in a clear and respectful manner. She worked to get us the best deal possible. I woul She made us feel comfortable and answered all our questions in a clear and respectful manner. She worked to get us the best deal possible. I would recommend May to friends and call her again to buy a car in the future. More

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My partnership with the salesperson was clandestine from the start. I had not bought a new car in 17 years, so I literally said a prayer the night before that I would find the right salesperson for me. When the start. I had not bought a new car in 17 years, so I literally said a prayer the night before that I would find the right salesperson for me. When I arrived at the dealership I parked at the front of the building. When I got out of my car, a nice lady was leaning on the railing of the walkway. She kindly said how can I help you. It was May! As I talked with her, I knew she was the person for me. As an engineer I would be hard to work with, but May was up for the task. She was kind, patient and thorough. Just what I needed. It was a long haul with many discussion and test drives. In the end I got the perfect car for me. I am so happy with the way I fit into it and the way it drives. Subaru is a great company. They are like family. Thanks again Subaru. More

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I had a great experience purchasing my new Subaru at Heritage. A friend had recommended May Farris, so I booked an appointment with her. May was wonderful! She was knowledgable, patient, and had a no Heritage. A friend had recommended May Farris, so I booked an appointment with her. May was wonderful! She was knowledgable, patient, and had a no-pressure sales approach which I found VERY nice. The process was quick, smooth, and I got a great price on my new vehicle. The customer service beyond my purchase has been great too. Subaru has gone above and beyond to make sure I am happy with my new car, and that all my question are answered. Sure beats the heck out of my so-so experience purchasing my last car (rhymes with Schmolvo.). More

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