Maytee Ycaza
Maytee Ycaza at Kia of Cape Coral

Maytee Ycaza

Executive Sales Leader

Kia of Cape Coral

404 NE Pine Island Rd.
Cape Coral, FL 33909

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3.9
36 Reviews
3.9

36 Reviews

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36 Reviews of Maytee Ycaza

July 15, 2026

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Employee Rating

I always enjoy having repair work at KIA because first of all I have trust in the people servicing me and just the overall atmosphere inside the KIA office and waiting area. I always feel good leaving there More

by johnh_23
Service Price Transparency
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Recommend Dealer
Yes
Jul 15, 2026

Kia of Cape Coral responded

Thank you for trusting our Kia service team with your Optima. We’re glad the waiting area atmosphere puts you at ease and that you feel confident about your car’s safety when you leave. We look forward to serving you again.

July 11, 2026

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Bad service for a regular oil change and tire rotation for a Trx truck that’s you have a special person to do it More

by watsonk41
Service Price Transparency
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Recommend Dealer
No
Jul 15, 2026

Kia of Cape Coral responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 09, 2026

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I was lied to, I was sold a vehicle with a bent frame that holds the lower control arm to the driver side wheel, with an open recall,with the blind spot sensor’s not working witch I repaired by laying on More

by markbeslic104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 12, 2026

Kia of Cape Coral responded

We're sorry to hear about your experience, Mark, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Jul 13, 2026

markbeslic104 responded

I’ve contacted the dealership with no response to all of my concerns

Jul 15, 2026

markbeslic104 responded

So now I have to put in over 2 thousand dollars to get this truck repaired when the Kia dealership of Cape Coral said that the dealership just needed to do an update on the computer I asked the dealership for help with zero response and paid over 40 thousand dollars for this truck

July 06, 2026

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Is the second time I buy a vehicle at the same dealer and service is always excellent More

by elgalopez85
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Recommend Dealer
Yes
Jul 06, 2026

Kia of Cape Coral responded

It’s wonderful to welcome you back for a second Kia purchase and to hear that our service continues to meet your expectations. Thank you for your loyalty, and we look forward to supporting you with your Kia in the future.

July 06, 2026

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Is the second time I buy a vehicle at the same dealer and service is always excellent More

by elgalopez85
Service Price Transparency
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Recommend Dealer
Yes
Jul 06, 2026

Kia of Cape Coral responded

Thank you for choosing us again for your second Kia Sportage Hybrid. We are delighted to know our team delivered excellent service once more. We look forward to assisting you in the future.

June 27, 2026

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Great dealership very happy with everything they are very friendly and I would come back More

by billybarrios1010
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Recommend Dealer
Yes
Jun 27, 2026

Kia of Cape Coral responded

Thank you for trusting us with your BMW. We’re glad our friendly staff and smooth process left you satisfied. We look forward to welcoming you back.

June 27, 2026

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Very efficient, helpful . Well organized. Answered all questions. Very accommodating. I would recommend them to everyone. More

by stylerpierce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lima, Rafal Maziarz

Jun 27, 2026

Kia of Cape Coral responded

We’re thrilled our team provided an efficient, organized, and helpful experience when you purchased your new Kia Seltos. Thank you for recommending us to everyone.

June 25, 2026

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Employee Rating

I've had my Sedona for about 10 years now, it's got nice low miles ( 73k). It's not the prettiest, but it gets the job done. We had about 100 (hyperbole) recalls that we hadn't addressed, I was able to make More

by nsharonew
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joey Davila, Ryan Gambill , Vincent

Jun 25, 2026

Kia of Cape Coral responded

Thank you for trusting us with your Kia Sedona for its recall service. We’re glad our team secured your same day appointment, arranged Uber and a ride to the rental agency, and walked you through each step. Hearing the software update went smoothly and that you never had to follow up is rewarding.

June 22, 2026

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Chad welcomed me immediately as I arrived at the dealership. An awesome experience from beginning to end. I left with an awse new KIA Sportage, and was extremely pleased with the deal i got! KIA of More

by markw.moore
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chad Bennett , Danny and Mitra

Jun 22, 2026

Kia of Cape Coral responded

We appreciate you sharing your experience. We’re glad Chad greeted you right away and that you’re enjoying your new Kia Sportage Hybrid. Hearing that you’re pleased with your purchase means a lot to us.

June 18, 2026

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Your service center is very incompetent. They sit around all day talking. They knew nothing about my car that I bought there. I would never buy another car from you again and I would not rec More

by TISAFISHER1
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Joey Davila, Ryan Gambill, Rafal Maziarz , Dominic

Jun 22, 2026

Kia of Cape Coral responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention. We'd love the opportunity to get in touch with you and address your concerns once we've been able to get the whole story. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

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