Maytee Ycaza

We came in and purchased a truck. Spent 2 1/2 hours there and then told was approved signed documents and went about our way. A few weeks go by and we are told that capital needs docu Spent 2 1/2 hours there and then told was approved signed documents and went about our way. A few weeks go by and we are told that capital needs documents. After giving documents they told us everything was fine again. Capital then pulled my credit again which I was not told was going to happen and then a few days went by and we were told we needed more documents again. We returned the truck. However why would you go about a tactic way to see if we can eventually get approved if we are not approved. I work for a bank I know how the lending works. You know if we would be approved or not that same day. Instead you made us believe and signed all docs twice ran my credit twice that dinged me big time all for us to return the truck. That's very poor on the finance part. We were also told it was not there fault that it was ours. Chris however whom originally helped was great. The finance people are not. More

by STEFFANY032120 Verified Customer Verified Customer

Report | Print

I have never had such a professional experience with a dealership before. Being 31 and having a brand new car is something i never thought would happen. Rafal and Kevin are awesome. dealership before. Being 31 and having a brand new car is something i never thought would happen. Rafal and Kevin are awesome. More

by vperstad Verified Customer Verified Customer

Report | Print

Is a great place to shop Mark Lima was excellent and so was Maytee Ycaza was Maytee Ycaza More

by captbobrbaby Verified Customer Verified Customer

Report | Print

Great service at Kia! They were easy to deal with and they listened to my issue. They were easy to deal with and they listened to my issue. More

by Papap12 Verified Customer Verified Customer

Report | Print

Friendly, informative and take the time to inform you on how they will service your vehicle. how they will service your vehicle. More

by cavam9 Verified Customer Verified Customer

Report | Print

The give me an excellent deal I went for an oiled change and I left with a new car and I left with a new car More

by meylenrr3567 Verified Customer Verified Customer

Report | Print

I bought the car and I think the car should already been serviced like it was supposed to before i left a lot , I don't think I should have to pay for services that should have already been done I've only h serviced like it was supposed to before i left a lot , I don't think I should have to pay for services that should have already been done I've only had the car a month and they're already telling me that certain things should be cleaned out and redone like my break fluid and I think the alignment and cleaning the Pistons and all that that should have already been done when they got the car in there. It doesn't matter if the person who had it before kept the car up to date on everything their car dealership and it should have been done More

by tessa635 Verified Customer Verified Customer

Report | Print

I have been buying kia from Cape coral for 15 or so years I think and always get great service. Great people and great service. That's hard to beat I think and always get great service. Great people and great service. That's hard to beat More

by JDECATUR1953 Verified Customer Verified Customer

Report | Print

I’ve been a customer of Kia Cape Coral for years . kia is the only one that services my vehicle .why Proffenci customer service n great service writer.knowledgeable person respectfull n helpful I tr kia is the only one that services my vehicle .why Proffenci customer service n great service writer.knowledgeable person respectfull n helpful I trust Kia Cape Coral. Keep it up so that I don’t have to find other. Thnk u! More

by TWOTONEP Verified Customer Verified Customer

Report | Print

Excellent customer service by the sale representative and financial but we waiting 4hours for the financial services. and financial but we waiting 4hours for the financial services. More

by yaritza.toledo Verified Customer Verified Customer

Report | Print