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Mehedi Patwary
Mehedi Patwary at Koons Arlington Toyota

Mehedi Patwary

Assistant Service Advisor

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

4.4
16 Reviews
4.4

16 Reviews

Write a Review

16 Reviews of Mehedi Patwary

December 13, 2025

Dealership Rating
Employee Rating

Excellent service. No gimmick, very fast in n out car buying experience! Would recommend Alford buying again More

by khan.aftab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Belhadi, Shant Yousif, Chiraz Salhi, Ray Mukhutdinov, Mohammed Benallai, Ziyad Khateeb, Jamal Nasseri

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Dec 13, 2025

Koons Arlington Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Koons Arlington Toyota.

December 12, 2025

Dealership Rating
Employee Rating

The people are friendly, they listen to you and provide answers to my questions in a way that I could understand More

by tdwilliams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Canales, Chetan Chavan, Alex Belhadi, Oleg Tibulschii, Chhay Hem, Malik Jefferson, Warren Jacobs, Christian Lobo

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Dec 12, 2025

Koons Arlington Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Koons Arlington Toyota!

December 05, 2025

Dealership Rating
Employee Rating

Fantastic communication. Daniel Garcia is the best advisor at Koons! Daniel was patient and understanding with a concern I had and was more than accommodating to seek a solu More

by eempty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Canales, Chhay Hem, Malik Jefferson, Warren Jacobs, Christian Lobo , Daniel garcia

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Dec 05, 2025

Koons Arlington Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Koons Arlington Toyota.

November 17, 2025

Dealership Rating
Employee Rating

Koons Arlington Toyota has taken good care of my car for the past 15 years. They are thorough in their work, and that gives me peace of mind. More

by phil.meilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Canales, Chhay Hem, Malik Jefferson, Warren Jacobs, Christian Lobo

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Nov 17, 2025

Koons Arlington Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 11, 2025

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Employee Rating

We have a Great experience because their Excellent service great procedures , salespeople and standards Thank you More

by Luciaruggiero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter Johnson, Chetan Chavan, Tache de la Roche, Alex Belhadi, Ray Mukhutdinov

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Nov 11, 2025

Koons Arlington Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 06, 2025

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Employee Rating

Great service. Excellent communication, they reached out even earlier than expected when my vehicle was ready. More

by geoliao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Canales, Chhay Hem, Malik Jefferson, Warren Jacobs, Christian Lobo , David Garcia Medina

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Nov 06, 2025

Koons Arlington Toyota responded

Thanks for sharing your thoughts about your experience with Koons Arlington Toyota. We appreciate your business and hope to see you again soon!

October 28, 2025

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Employee Rating

Purchased a car from them 3 weeks ago, still haven’t received my car, because the work isn’t being done in a timely manner. Worst experience ever!!! Not professional, no one seems to take the lead as it More

by Disappointed Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 31, 2025

Koons Arlington Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Nov 01, 2025

Koons Arlington Toyota responded

We're very sorry to hear about your experience and understand how frustrating this delay and lack of communication must be. This is not the standard we hold ourselves to, and we'd like the chance to make things right. Please reach out to me directly so I can assist you further. Walter Johnson, General Manager Koons Arlington Toyota 703-298-6610

August 16, 2025

Dealership Rating
Employee Rating

Fantastic service nice environment your car will be ready at the time they give you. More

by fordsharon38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Canales, Chhay Hem, Malik Jefferson, Warren Jacobs, Christian Lobo

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Aug 19, 2025

Koons Arlington Toyota responded

Thank you for sharing this feedback with the Koons Arlington Toyota team. See you next time!

July 09, 2024

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Employee Rating

Technicians were helpful. and knowledgeable.I always get excited when i go to Koons Arlington. More

by berhanu_goshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Johnson, Chris Kronzer, Oscar Canales, Chhay Hem, Steve Jaeger, Luis Alvarez, Malik Jefferson, Warren Jacobs, Christian Lobo

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Jul 10, 2024

Koons Arlington Toyota responded

We appreciate your business and your review! Thanks from the Koons Arlington Toyota Team!

Jul 10, 2024

berhanu_goshu responded

I am glad to get service at Koons Arlington

July 19, 2021

Dealership Rating
Employee Rating

I am disappointed I make an appointment when I get there they tell me that I have to wait 2 1/2 hours for oil change More

by Cbhomeimprovementsllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Jul 21, 2021

Koons Arlington Toyota responded

I am so sorry that your recent visit fell short of our high standards. We want to provide prompt and professional service for our guests so I will look into what caused this delay. I will also be sure to use this as a training opportunity for the staff so we can communicate as much as possible with our valued guests. I hope you give us another chance to impress you and if there is anything else you would like to discuss, please don't hesitate to give me a call. Thank you, Chelsea Johnson - Customer Relations Manager - 703 522 6000 x 1107

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