Melanie Wallace
Melanie Wallace at Jimmy Britt Chevrolet Buick GMC
Refer Me

Melanie Wallace

Service Advisor

Jimmy Britt Chevrolet Buick GMC

1011 Town Creek Blvd
Greensboro, GA 30642

Contact Me
not yet
rated
2 Reviews
not yet
rated

2 Reviews

Write a Review

2 Reviews of Melanie Wallace

July 01, 2022

Dealership Rating
Employee Rating

Car wouldn’t start. Towed to dealer on Wednesday night. Service Department says they can’t even look at it until next Tuesday. Couldn’t get a loaner.We bought the car th More

by Charles
Overall Experience
Recommend Dealer
No
Jul 02, 2022

Jimmy Britt Chevrolet Buick GMC responded

Our apologies about your experience with us so far, Charles. I did confirm that our service team did indeed look at your vehicle to determine if it was something with an easy solution to fix, but unfortunately, it was the type of work that requires (what is known as an A Tech). They're the cream of the crop, and our A tech will not be back until Tuesday (since we're off Monday). Hopefully our team has been in contact with you since you've left this review, but I've been ensured that our team will work diligently to make you happy.

Jul 02, 2022

Charles responded

I know what an automobile tech is. I also know that car manufacturers today provide dealers simple to use dianostic tools that are easy to use and interpret. I find it hard to believe that any dealer today has only one person who can use dianostic equipment. The problem should have at least been diagnosed on Thursday.

April 18, 2022

Dealership Rating
Employee Rating

Terrible trying to get serviced. No loaner. Transmission issues with my Silverado and can’t get serviced. Took 3 months to get a loaner last time then told me after having truck almo More

by Nick
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Don Ruguleiski

Apr 29, 2022

Jimmy Britt Chevrolet Buick GMC responded

Hello Nick, we strive for 100% satisfaction, and we regret to find out that this was not the case. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Jimmy Britt Chevrolet-Buick-GMC, LLC (866) 634-5741

Apr 30, 2022

Nick responded

I was able to receive a loaner on 4-20-22. They still have my truck so I don’t know if problem has been resolved. I will post when I get my truck back. The service department has always been great it’s the management and lack of loaners that have me frustrated.

1
1 - 2 of 2 results

Dealership Inventory (319 Vehicles)

used 2018 Chevrolet Silverado 1500 car, priced at $32,997
2018 Chevrolet Silverado 1500
used
Silver Ice Metallic exterior
Automatic
Rear-wheel Drive
new 2022 Chevrolet Silverado 2500 car, priced at $77,225
2022 Chevrolet Silverado 2500
new
Greenstone exterior
Automatic
Four-wheel Drive
used 2018 Ford F-150 car, priced at $30,777
2018 Ford F-150
used
Oxford White exterior
Automatic
Rear-wheel Drive
new 2022 Chevrolet Silverado 1500 car, priced at $68,335
2022 Chevrolet Silverado 1500
new
Dark Ash Metallic exterior
Automatic
Four-wheel Drive
used 2020 Chevrolet Corvette car, priced at $98,997
2020 Chevrolet Corvette
used
Ceramic Matrix Gray Metallic exterior
Automatic
Rear-wheel Drive
used 2019 Buick Envision car, priced at $30,000
2019 Buick Envision
used
Chili Red Metallic exterior
Automatic
Front-wheel Drive