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Melissa Cates
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Melissa Cates | Page 3
Service Advisor
Shottenkirk Ford Granbury
4950 East Highway 377
Granbury, TX 76049
169 Reviews
169 Reviews
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169 Reviews of Melissa Cates
April 10, 2024
Melissa was very professional and handle our business. Great to work with her and would recommend her for future business Great to work with her and would recommend her for future business More
by CECH608
Verified CustomerOther Employees Tagged: Wendell Gray
Helpful 
April 08, 2024
Very easy to deal with did it all over the phone and got exactly what I was told overall, great dealership exactly what I was told overall, great dealership More
by ernie23co
Other Employees Tagged: Carl Raupe
April 04, 2024
Great experience! Quick and reliable service. Repairs completed and explained and my Bronco was ready when promised. Quick and reliable service. Repairs completed and explained and my Bronco was ready when promised. More
by Robynr1923
Other Employees Tagged: Collin Baker, Matt
April 03, 2024
Melissa won by Business for Shottenkirk and Sales proceeded to lose it. Typical obfuscation of detail about the deal I was making. Had I had an option (long story), I would have left this dealership proceeded to lose it. Typical obfuscation of detail about the deal I was making. Had I had an option (long story), I would have left this dealership in a heartbeat (Find someone else to buy a vehicle from! More
by DCLOWER35
Other Employees Tagged: Tom Dyer, Coleman Atwood, Will Mooney , Josh Greene
March 29, 2024
Shottenkirk Ford in Granbury is an excellent place to do business. My salesman Beau was awesome. I told beau what I was looking for and he delivered. He was able to get me the asking price for my trade in a business. My salesman Beau was awesome. I told beau what I was looking for and he delivered. He was able to get me the asking price for my trade in along with a good price for my new truck. The overall experience was very good. More
by kpicciot
Other Employees Tagged: Beau Surratt
March 25, 2024
This a great dealership in Grandbury. They performed the work I needed and the job was done right. They performed the work I needed and the job was done right. More
by JosT56
Other Employees Tagged: Wendell Gray , Ryan Hudson, Matt Jewett
March 22, 2024
I didn't have a lot of time when I came to get my oil changed and tires rotated so I was quite happy when the service department did the work quickly. thanks. changed and tires rotated so I was quite happy when the service department did the work quickly. thanks. More
by Weldon Mason
March 20, 2024
I specifically scheduled to have a recall repaired and then added on an oil change. However, when I got there to deliver, my car was told they couldn't repair the recall because they didn't have the tool then added on an oil change. However, when I got there to deliver, my car was told they couldn't repair the recall because they didn't have the tool for it. Oil change price doubled from the last time I had it done there Won't be using your services anymore More
by Mstarkey996
Other Employees Tagged: Melissa Cates
March 19, 2024
I just took my 2017 Edge in for its 55,000 mile check up and service which included a new battery. All check points were found to be acceptable the new battery installed, tires aired up and rotated carpeted and service which included a new battery. All check points were found to be acceptable the new battery installed, tires aired up and rotated carpeted floor vacuumed and returned to me in an hour and a half. Thanks to senior discount and Ford points the bill came to $102. More
by bdunagan
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