Melissa Cole | Page 2
Service Director
Secor Chrysler Dodge Jeep Ram
409 Broad St
New London, CT 06320
32 Reviews
Write a Review32 Reviews of Melissa Cole
March 12, 2024
Time efficient and service with a smile has been my experience at Secor so far. Pre registration was smooth experience at Secor so far. Pre registration was smooth More
Other Employees Tagged: Lynn Dole, Lauren Samok, Paul Kampfer
March 06, 2024
February 29, 2024
This was my first time working with Secor Chrysler on my Dodge Promaster Van. Melissa and Lynn were right on the ball from the very first phone call. Melissa greeted me in the parking lot (even in the pouri Dodge Promaster Van. Melissa and Lynn were right on the ball from the very first phone call. Melissa greeted me in the parking lot (even in the pouring rain) welcoming me to their service center. Lynn was speedy with ordering the parts I needed, and set up an appointment right away to have them installed once the parts are received at the shop. I had been recommended to visit Secor, by another dealership, who was not equipped to handle my service needs. More
Other Employees Tagged: Lynn Dole
February 27, 2024
Bought exactly the jeep I was looking for from them. When something broke, they covered it under warranty, plus fixed a recall all in a single day. When something broke, they covered it under warranty, plus fixed a recall all in a single day. More
Other Employees Tagged: Chris Lonergan, Lynn Dole, Lauren Samok
February 24, 2024
The service department is professional and friendly. They kept me informed and cared about my satisfaction as a customer. They kept me informed and cared about my satisfaction as a customer. More
Other Employees Tagged: Lynn Dole, Lauren Samok, Paul Kampfer
February 20, 2024
Excellent customer service kept me informed when the part came in worked with my schedule to get it installed will buy again great place great people came in worked with my schedule to get it installed will buy again great place great people More
Other Employees Tagged: Lynn Dole, Lauren Samok, Paul Kampfer
February 19, 2024
Excellent. Great customer service. I enjoyed my experience at Secor. I will buy another Ram 1500. Great customer service. I enjoyed my experience at Secor. I will buy another Ram 1500. More
Other Employees Tagged: Lynn Dole, Lauren Samok, Paul Kampfer
February 15, 2024
Always very helpful regardless of the scenario. No matter what the effort and attitude is always perfect.. No matter what the effort and attitude is always perfect.. More
Other Employees Tagged: Lynn Dole, Lauren Samok, Paul Kampfer
February 12, 2024
Lauren was super friendly, helpful and accommodating. Her manager and the gentleman working next to her weren’t very nice however. At one point Lauren asked the man working next to her a question, and he Her manager and the gentleman working next to her weren’t very nice however. At one point Lauren asked the man working next to her a question, and he gave her a short, rude response. I honestly felt bad for her at that point and my feeling was Lauren may be dealing with a hostile work environment. Lauren was able to accommodate my service request and even called to follow up after the fact. More
Other Employees Tagged: Lynn Dole, Lauren Samok, Paul Kampfer