Melissa Gibson

Everything was perfect from the scheduling to the service. Both times I took it in in fact over the past two weeks. service. Both times I took it in in fact over the past two weeks. More

by fincharges Verified Customer Verified Customer

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What can I say about Otto's and Melissa? I am so satisfied how I've been treated at Otto's...since the very first day I walked into the dealership! Not only is everyone a pleasure to "deal" I am so satisfied how I've been treated at Otto's...since the very first day I walked into the dealership! Not only is everyone a pleasure to "deal" with but Melissa is extra caring and thorough with the handling of me and my beautiful X1! She keeps my SUV in perfect condition and keeps me driving it with a smile! Many, many thanks for everything! More

by Judith DeGeorge Verified Customer Verified Customer

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The service was fast and Melissa kept me informed the whole time. The technician, Thomas did an amazing job on the window repair and cleaning up the area. whole time. The technician, Thomas did an amazing job on the window repair and cleaning up the area. More

by HESHAMSOLIMAN Verified Customer Verified Customer

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Excellent service. Very happy with the work and my sales man Scott for taking good care of me after the sale! Very happy with the work and my sales man Scott for taking good care of me after the sale! More

by ray25 Verified Customer Verified Customer

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I have been purchasing/leasing many vehicles from this dealership. Probably at least 10. I like and I am comfortable working with Wilmer, Robert and Melissa in Service. That is the face of the company for dealership. Probably at least 10. I like and I am comfortable working with Wilmer, Robert and Melissa in Service. That is the face of the company for me. They look out for the customer as much as they can and that is why we have been returning. More

by MERELLAMERULLA Verified Customer Verified Customer

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Friendly service and easy to work with. Amy was responsive and delivered on her promises. Amy was responsive and delivered on her promises. More

by mebirkins Verified Customer Verified Customer

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Very attentive to my car's needs and to being polite and cheerful during the check in and checkout process. cheerful during the check in and checkout process. More

by JSCOTTMCLAUGHLIN Verified Customer Verified Customer

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Top of the line dealership. Fantastic customer service, and the waiting area for repairs was beautiful. Fantastic customer service, and the waiting area for repairs was beautiful. More

by johnnyoc888 Verified Customer Verified Customer

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Melissa was great in my last service visit. She responded promptly to my inquiry about the status of the service effort and followed up to make sure my service was completed on time and with s She responded promptly to my inquiry about the status of the service effort and followed up to make sure my service was completed on time and with sufficient notice to retrieve the vehicle. More

by MOYER0 Verified Customer Verified Customer

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The staff at BMW Westchester is always polite, knowledgeable, and responsive to all my questions knowledgeable, and responsive to all my questions More

by ROBERTWKELLY60 Verified Customer Verified Customer

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