Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 26

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
403 Reviews
4.8

403 Reviews

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403 Reviews of Melissa Gibson

August 25, 2024

Dealership Rating
Employee Rating

Clean and tidy service department. Good job ! Now being disciplined for a short turn paper? More

by neallassociates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Pierce/ Snyder

August 24, 2024

Dealership Rating
Employee Rating

Reviews are tricky, because u can give a positive review and down the line have a problem... but, the service I got on this occasion was great.. More

by michael702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with your recent service visit. Many thanks for choosing BMW of West Chester!

August 13, 2024

Dealership Rating
Employee Rating

They took in my CAR right away & communicated the situation well. Loved the Video as well!!! More

by thebish007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased the performance of our service team and found the technician video informative. Many thanks again for choosing BMW of West Chester!

August 09, 2024

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Employee Rating

I love cars and have been to so many dealers in PA, DE and NJ but I've never had anyone who has the best experience and customer service. Also, Otto's BMW is the best dealership in my opinion. I am having More

by Vu Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

BMW of West Chester responded

We are gratified to hear you have continued to be so pleased with the performance of our team here at BMW of West Chester!

August 09, 2024

Dealership Rating
Employee Rating

Appointment time was good. Everyone took care of everything quickly and easily.good experience. Well run More

by DMD328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the efficient performance of our service team. Many thanks from all of us here at BMW of West Chester!

August 09, 2024

Dealership Rating
Employee Rating

Service was excellent, they got me in and out quickly and took care of fixing something I had not mentioned when I set up my appointment online. All very professional. More

by globaljusticellc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

Aug 09, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional and efficient performance of our service team. Many thanks from all of us here at BMW of West Chester!

August 09, 2024

Dealership Rating
Employee Rating

Excellent service. Courteous. Prompt. Helpful sales team and Genius team. Service costs on the high side. More

by jspare3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the courteous performance of our team here at BMW of West Chester!

August 09, 2024

Dealership Rating
Employee Rating

Great Service! Attention to detail and very informative. Clean and comfortable waiting area. Keep up the good work! More

by lewisirby2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney

Aug 09, 2024

BMW of West Chester responded

We are delighted to hear your were so pleased with the comfort of our facilities and the detailed and informative performance of our service team. Many thanks for choosing BMW of West Chester!

August 09, 2024

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Employee Rating

Like it alot i will be a repeat customer best dealer in the area thanks More

by govmuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Madden

June 30, 2024

Dealership Rating
Employee Rating

Ian was great. Easy to work with and always responsive to my questions. I would highly recommend him to anyone looking to buy a BMW. More

by deannakornacki
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Martin, Nick Capparelli

Jul 01, 2024

BMW of West Chester responded

We are gratified to hear Ian delivered a great purchase experience for you. Many thanks for choosing BMW of West Chester!

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