Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 25

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.8
403 Reviews
4.8

403 Reviews

Write a Review

403 Reviews of Melissa Gibson

September 20, 2024

Dealership Rating
Employee Rating

Provides very good after service. Much better service than before. Performed necessary maintenance without pressure to work on things that are not needed. More

by Inks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with your recent service experience. Many thanks for choosing BMW of West Chester!

September 19, 2024

Dealership Rating
Employee Rating

BMW serivice did excellent and delivered the tasks Reviewed all the service I did service in west Chester earlier too More

by jonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the performance of our service team here at BMW of West Chester!

September 19, 2024

Dealership Rating
Employee Rating

Great experience. Far and very enjoying waiting area. Melissa was very helpful. I trust what she told me. More

by theseed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

BMW of West Chester responded

We are gratified to hear you have been so pleased with the trusted service experience delivered by Melissa. Thank you for choosing BMW of West Chester!

September 16, 2024

Dealership Rating
Employee Rating

Justice is terrific. He led me through the process and helped me choose the right car for me. My husband and I worked with him 10 years ago when we bought our car and I More

by Charlotteesibley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Mogano, Nick Capparelli

Sep 17, 2024

BMW of West Chester responded

We are gratified to hear Justice has once again delivered a great purchase experience for you. Many thanks for being a loyal member of the BMW of West Chester family for nearly 2 decades!

September 16, 2024

Dealership Rating
Employee Rating

Always a pleasure, helpful and professional, Melissa is certainly an asset to OTTOs BMW that makes my visits a very welcoming experience. More

by KWERREMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

Sep 17, 2024

BMW of West Chester responded

Outstanding! We are delighted to hear you have been so pleased with the helpful and professional assistance delivered by Melissa! Many thanks for continuing to choose BMW of West Chester!

September 13, 2024

Dealership Rating
Employee Rating

High expertise coupled with ability to understand my detailed thinking approach creates a high satisfaction working with Melissa and the service techs. Keep it up! More

by JACKFRASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the service experience delivered by Melissa and our team here at BMW of West Chester!

September 06, 2024

Dealership Rating
Employee Rating

Fantastic dealership. Everyone was very helpful and courteous! I highly recommend, I had a great expereince. More

by lthompson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

Sep 09, 2024

BMW of West Chester responded

We are thrilled to hear you were so pleased with the performance of our service team here at BMW of West Chester!

September 05, 2024

Dealership Rating
Employee Rating

Good timely service. Car was finished ahead of schedule. Good job by all who were involved. More

by snyderdavidp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the timely performance of our service team. Many thanks from all of us here at BMW of West Chester!

August 28, 2024

Dealership Rating
Employee Rating

Good service to let me come from Delaware to do service even I have to pay tax More

by choice668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

BMW of West Chester responded

We are gratified to hear you have been so pleased with the performance of our service team here at BMW of West Chester!

August 26, 2024

Dealership Rating
Employee Rating

Good service, easy appointments, efficient and Melissa is always helpful and knowledgeable . I’ve only taken my car ton Otto’s and I’m not disappointed More

by laura_rdh23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Blubello

Aug 27, 2024

BMW of West Chester responded

We are delighted to hear you have been so pleased with the efficient and knowledgeable assistance delivered by Melissa. Many thanks from all of us here at BMW of West Chester!

...
25
...

Dealership Inventory (310 Vehicles)

used 2025 BMW 760 car, priced at $116,325
2025 BMW 760
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2025 MINI Countryman car, priced at $43,855
2025 MINI Countryman
used
Slate Blue exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW 840 car, priced at $98,975
2026 BMW 840
used
Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 PHEV car
2026 BMW X5 PHEV
new
Gray Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW 330 car, priced at $37,999
2024 BMW 330
used
Melbourne Red Metallic exterior
Automatic
All-wheel Drive