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Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 27

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
403 Reviews
4.8

403 Reviews

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403 Reviews of Melissa Gibson

June 30, 2024

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Employee Rating

Heather is knowledgeable and courteous. The dealership has a very comfortable waiting room. Always professional service. More

by deborahglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis , Harold Harris

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Jul 01, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the knowledgeable and courteous assistance delivered by Heather on your service visit. Many thanks for choosing BMW of West Chester!

June 26, 2024

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Employee Rating

My service was prompt and the car looked great when I picked up. It was great working with Melissa. More

by shafers.scott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the service experience delivered by Melissa and our team. Many thanks for choosing BMW of West Chester!

June 20, 2024

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Great service as is typical of our service advisor Melissa G. and prompt and effective repairs at a reasonable price. More

by jason.showers
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 21, 2024

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the service experience delivered by Melissa! Many thanks for choosing BMW of West Chester!

June 11, 2024

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Very easy drop off and pickup. Great communication from techs and service advisors! I love the video on your cars health. More

by sandrahall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Izzi

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Jun 12, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the convenience of your service experience and found the technician video informative. Many thanks from all of us here at BMW of West Chester!

June 06, 2024

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Employee Rating

We called and they got right on it . .. Excellent and Very Responsive Service!!! Hight Recommended ... More

by georgewhobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Nofsinger, Nick Capparelli

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Jun 07, 2024

BMW of West Chester responded

We are delighted to hear we were able to assist you so efficiently and effectively. Many thanks for choosing BMW of West Chester!

May 30, 2024

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Employee Rating

Harold was a great service advisor, he took the time to go over concerns in a timely manner! More

by kiki96010405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harold Harris

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May 31, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the service experience delivered Harold! Many thanks from all of us here at BMW of West Chester!

May 26, 2024

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Employee Rating

Great timely service. There was a delay in getting some parts, but having the loaner car made it a non event. More

by snyderdavidp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

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May 28, 2024

BMW of West Chester responded

We are pleased to hear the convenience of loaner transportation aided in the convenience of your service visit. Many thanks for choosing BMW of West Chester!

May 18, 2024

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Employee Rating

My X5 is the best car I have owned and Melissa is the best service adviser I have worked with. She is friendly, professional and always makes me feel like a valued customer. More

by rjpolinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2024

BMW of West Chester responded

Thank you for your wonderful compliments for the friendly and professional assistance delivered by Melissa. Thanks again from all of us here at BMW of West Chester!

May 18, 2024

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Melissa Gibson is fabulous! She is professional, friendly and communicative! I always feel that she is personally monitoring my vehicle and addressing my concerns! Five Star! More

by ljostanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Nosinger

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May 21, 2024

BMW of West Chester responded

We are thrilled to hear you have been so pleased with the friendly and professional service experience delivered by Melissa. Many thanks from all of us here at BMW of West Chester!

May 17, 2024

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Employee Rating

Great service all around! The Team is friendly and professional, I highly recommend this dealership to anyone. More

by lthompson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis , Harold Harris

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May 20, 2024

BMW of West Chester responded

Thank you for your wonderful endorsement of the friendly and professional performance of our team here at BMW of West Chester!

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