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Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 27

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
407 Reviews
4.8

407 Reviews

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407 Reviews of Melissa Gibson

August 09, 2024

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Employee Rating

Excellent service. Courteous. Prompt. Helpful sales team and Genius team. Service costs on the high side. More

by jspare3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the courteous performance of our team here at BMW of West Chester!

August 09, 2024

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Employee Rating

Great Service! Attention to detail and very informative. Clean and comfortable waiting area. Keep up the good work! More

by lewisirby2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney

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Aug 09, 2024

BMW of West Chester responded

We are delighted to hear your were so pleased with the comfort of our facilities and the detailed and informative performance of our service team. Many thanks for choosing BMW of West Chester!

August 09, 2024

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Employee Rating

Like it alot i will be a repeat customer best dealer in the area thanks More

by govmuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Madden

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June 30, 2024

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Employee Rating

Ian was great. Easy to work with and always responsive to my questions. I would highly recommend him to anyone looking to buy a BMW. More

by deannakornacki
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Martin, Nick Capparelli

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Jul 01, 2024

BMW of West Chester responded

We are gratified to hear Ian delivered a great purchase experience for you. Many thanks for choosing BMW of West Chester!

June 30, 2024

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Employee Rating

Heather is knowledgeable and courteous. The dealership has a very comfortable waiting room. Always professional service. More

by deborahglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis , Harold Harris

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Jul 01, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the knowledgeable and courteous assistance delivered by Heather on your service visit. Many thanks for choosing BMW of West Chester!

June 26, 2024

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Employee Rating

My service was prompt and the car looked great when I picked up. It was great working with Melissa. More

by shafers.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the service experience delivered by Melissa and our team. Many thanks for choosing BMW of West Chester!

June 20, 2024

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Employee Rating

Great service as is typical of our service advisor Melissa G. and prompt and effective repairs at a reasonable price. More

by jason.showers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 21, 2024

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the service experience delivered by Melissa! Many thanks for choosing BMW of West Chester!

June 11, 2024

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Employee Rating

Very easy drop off and pickup. Great communication from techs and service advisors! I love the video on your cars health. More

by sandrahall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Izzi

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Jun 12, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the convenience of your service experience and found the technician video informative. Many thanks from all of us here at BMW of West Chester!

June 06, 2024

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Employee Rating

We called and they got right on it . .. Excellent and Very Responsive Service!!! Hight Recommended ... More

by georgewhobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Nofsinger, Nick Capparelli

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Jun 07, 2024

BMW of West Chester responded

We are delighted to hear we were able to assist you so efficiently and effectively. Many thanks for choosing BMW of West Chester!

May 30, 2024

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Employee Rating

Harold was a great service advisor, he took the time to go over concerns in a timely manner! More

by kiki96010405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harold Harris

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May 31, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the service experience delivered Harold! Many thanks from all of us here at BMW of West Chester!

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