Melissa Gibson | Page 36

Melissa was great to work with and always has been. She listens to our concerns and when we have a question or two she is quick to get back to us if she doesn't know the answer. You should be proud to She listens to our concerns and when we have a question or two she is quick to get back to us if she doesn't know the answer. You should be proud to have her on your Team. More

by lls20 Verified Customer Verified Customer

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We always trusted Otto’s to do a great job servicing our BMW 535d and they did it again! Happy, happy. BMW 535d and they did it again! Happy, happy. More

by CarolK Verified Customer Verified Customer

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Melissa has always been terrific. She has provided best in class service consistently for years. She has provided best in class service consistently for years. More

by josephpshort Verified Customer Verified Customer

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I LOVE the loaner when need service. In fact, that was one reason we chose to buy our many cars at this dealership. I booked this service significantly in advance to reserve a loaner. In fact, that was one reason we chose to buy our many cars at this dealership. I booked this service significantly in advance to reserve a loaner. Usually the loaner takes 3 minutes. However, I needed to obtain a loaner at Enterprise adding 45 minutes to my process that was not expected and threw off my carefully scheduled day. Perhaps the Enterprise cars can be available at the dealership? I know Enterprise delivers to Brandywine Coachworks. More

by zbranakfamily5 Verified Customer Verified Customer

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Resolved my issue quickly, were able to get me a vehicle so my life wasn’t interrupted and had me back in my car within 24 hours. so my life wasn’t interrupted and had me back in my car within 24 hours. More

by stephentallon Verified Customer Verified Customer

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Service was prompt, staff was courteous, service work was done well, and very much appreciate that the vehicle interior remained clean after (and the exterior washed). done well, and very much appreciate that the vehicle interior remained clean after (and the exterior washed). More

by sgt.ops Verified Customer Verified Customer

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I have consistently received great customer service from Otto's (now BMW of WC) and will continue the relationship with the new owners. Otto's (now BMW of WC) and will continue the relationship with the new owners. More

by JIM.BERRODIN Verified Customer Verified Customer

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Been purchasing or leasing about 15 cars over the years. Very pleased with the brand. Very pleased with the brand. More

by tony@gardenstateconsolidating.com Verified Customer Verified Customer

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Very nice people , everyone is so welcoming and helpful. Really enjoying my X5 M60 Great experience. Really enjoying my X5 M60 Great experience. More

by cbernier0 Verified Customer Verified Customer

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Melissa Gibson is an excellent service representative. She is friendly, knowledgeable, accommodating, and goes above/beyond what is expected. She is friendly, knowledgeable, accommodating, and goes above/beyond what is expected. More

by tbrinser060559 Verified Customer Verified Customer

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