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Melissa Hough
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Melissa Hough | Page 13
Service Advisor
Hubert Vester Toyota
3712 Raleigh Rd Pkwy W
Wilson, NC 27896
140 Reviews
Dealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
Languages Spoken
English
140 Reviews
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140 Reviews of Melissa Hough
January 03, 2020
Good Service I had to call the service center to get the status of my vehicle. I did however receive a call around the same time that I called but on another one o I had to call the service center to get the status of my vehicle. I did however receive a call around the same time that I called but on another one of my phones. Also, I am assuming I received a call later than usual because I did not wait for my vehicle. My appointment was at 9 so I dropped the car off. Nevertheless I would return. More
by HAHUMP
Verified CustomerOther Employees Tagged: Alton Vinson , Ricky Stevens
Helpful 
December 29, 2019
Good experience The service on my car was completed very timely. I really appreciated the shuttle service so that I did not have to take off time from work. Also, the The service on my car was completed very timely. I really appreciated the shuttle service so that I did not have to take off time from work. Also, the shuttle driver, Butch, was very prompt and efficient and a friendly person. More
by TC
Other Employees Tagged: Butch
December 12, 2019
Oustanding The service advisor was very concerning and helpful to my needs. I appreciated her being atentive to getting my new radio put back in my vehicle. Outs The service advisor was very concerning and helpful to my needs. I appreciated her being atentive to getting my new radio put back in my vehicle. Outstanding personality. More
by greg9198
Other Employees Tagged: Alton Vinson
December 04, 2019
Great personal The employees are extremely knowledgeable and helpful. I've never had a problem with the service dept. they keep me informed about any issues con The employees are extremely knowledgeable and helpful. I've never had a problem with the service dept. they keep me informed about any issues concerning my vehicle. I'm on my third vehicle I purchased from Hubert Vester Toyota. More
by Al Davis
Other Employees Tagged: Mike Daniels , Byron Butler
December 03, 2019
Service is generally good I never give give any one 5 stars because there's always room for improvement. Most of the people here are very nice and helpful especially Ms Karen i I never give give any one 5 stars because there's always room for improvement. Most of the people here are very nice and helpful especially Ms Karen in the billing office. More
by DJ
Other Employees Tagged: Matt Edwards
November 28, 2019
Excellent Melissa was our service advisor and she is excellent. She made sure all our needs were taken care of and she was very helpful and knowledgeable about Melissa was our service advisor and she is excellent. She made sure all our needs were taken care of and she was very helpful and knowledgeable about our vehicle. Over all excellent experience. The dealership Is very pleasant clean and tidy. All personnel we came in contact with were very welcoming and made us feel like customer service was important. More
by AIDY_G
Other Employees Tagged: Danny Meacomes
November 25, 2019
Scheduled oil change. I was pleased with the service I received. There was an employee Thanksgiving covered dish event going on and an employee invited customers for desser I was pleased with the service I received. There was an employee Thanksgiving covered dish event going on and an employee invited customers for dessert. My only complaint was I specifically scheduled for my lunch hour, but it took an hour and a half. I had had to work late to make up the additional time. More
by DALE.SAULS
November 23, 2019
15,000 mile check Excellent customer from the people at the service desk . Good turn around time. Comfortable waiting area. Free coffee and donuts. This was an over Excellent customer from the people at the service desk . Good turn around time. Comfortable waiting area. Free coffee and donuts. This was an overall very good experience. More
by rblume
November 20, 2019
Puzzled some what ! With the what I was charged. Being charge for a sensor in my tire which was purchased at your dealership. Long-standing customers and mechanic ended up changing me to reprogrammi Being charge for a sensor in my tire which was purchased at your dealership. Long-standing customers and mechanic ended up changing me to reprogramming that should come under warranty. Other than that, I get wonderful service from everyone at this dealership. More
by ANGIEQ954
Other Employees Tagged: Alton Vinson , Danny Meacomes
November 18, 2019
Excellent Service I’ve always had excellent service at the TOYOTA service in WILSON, NC. Their people are always kind and patient to explain the details regarding my I’ve always had excellent service at the TOYOTA service in WILSON, NC. Their people are always kind and patient to explain the details regarding my particular service needs. More
by MISMANWIFE
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