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Melissa LeBran
966 Reviews
BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
15 yrs
Industry Experience
30 yrs, 1 mo
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
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966 Reviews of Melissa LeBran
November 21, 2022
Glad they were able to take me in. Went to another Ford Dealership and they were horrible. The wait was usual as to be expected I didnt mind. They were even able to take care of a reca Went to another Ford Dealership and they were horrible. The wait was usual as to be expected I didnt mind. They were even able to take care of a recall also. Which the other place said next year😡 I will be changing locations for my future services. Thank you Sutton Ford More
by taschalewis
Verified CustomerOther Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
November 17, 2022
They provided 100% to meet my expectations. Great Service! Will definitely recommend to friends and family. Great Service! Will definitely recommend to friends and family. More
by kathiemessi
Other Employees Tagged: Eric Maymon , Eric Eric, Cree Lyons, Thomas
November 15, 2022
The service center is 100% professional I drive from downtown Chicago to Matteson to get my Lincoln MKT service I have never had to bring it back because the service was incomplete great job guys keep u downtown Chicago to Matteson to get my Lincoln MKT service I have never had to bring it back because the service was incomplete great job guys keep up the good work More
by gypsilive2
November 14, 2022
Excellent help with all my vehicle issues. My family has used Sutton Ford for 3 generations My family has used Sutton Ford for 3 generations More
by alhughes421
Other Employees Tagged: Jamie Vasquez , Eric Eric, Anita Sutton
November 02, 2022
The service was on point everyone knew there role , very polite and helpful. They listened. polite and helpful. They listened. More
by banksunited25
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
November 02, 2022
Excellent service manager. They fixed my car correctly and got the repair paid for by my extended warranty. They explained everything to me on the phone after diagnosis. They fixed my car correctly and got the repair paid for by my extended warranty. They explained everything to me on the phone after diagnosis. More
by JonVic
October 31, 2022
Everyone was courteous and nice. Received my services in a timely manner. . Services are too expensive and coupons should be offered there at the facility Received my services in a timely manner. . Services are too expensive and coupons should be offered there at the facility More
by FITNESS2YOU
October 26, 2022
Pricing was a bit much for a water pump especially when it’s their product it’s their product More
by perkmac7
Other Employees Tagged: Jillian Stanford
