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Melissa LeBran
966 Reviews
BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
15 yrs
Industry Experience
30 yrs, 1 mo
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
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966 Reviews of Melissa LeBran
Verified Customer
October 25, 2022
They done great work on and my husband vehicle love this dealer ship so I love my car dealer ship so I love my car More
by jeanette-golden
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric
October 24, 2022
I like going for service here even though it’s pretty far from me. Making an appointment makes all the difference and the staff is nice. from me. Making an appointment makes all the difference and the staff is nice. More
by joyanewaffair
Other Employees Tagged: Nate Sutton, Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik
October 21, 2022
Although I received excellent customer service on Wednesday October 19th,from Melissa, Candy and Eric in Service it took 2 1/2 months and and me leaving multiple messages with no return phone calls Wednesday October 19th,from Melissa, Candy and Eric in Service it took 2 1/2 months and and me leaving multiple messages with no return phone calls to FINALLY get my car repaired. I never received a call back from Jaime as promised , and I also spoke to Jillian who said she would call me back - that didn’t happen either.. Follow through and complete the job! More
by shalmarkay
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric
October 19, 2022
Poor communication internally and with customers, tried to charge extra on a pre quoted tire , when work was extremely late they did not communicate the client or within the different departments. They cha to charge extra on a pre quoted tire , when work was extremely late they did not communicate the client or within the different departments. They charge $60 more an hour in labor than other local dealers. I had to diagnose the issue for them and they tried to charge me twice for a diagnosis. More
by asoloff
Other Employees Tagged: Eric Eric
October 18, 2022
They did my auto Butler but they didn't even clean the inside of the vehicle out the seats are staying everything's still not clean and I have stains in the auto Butler sides they did it okay just okay inside of the vehicle out the seats are staying everything's still not clean and I have stains in the auto Butler sides they did it okay just okay More
by STRETCHJDH
