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Melissa LeBran
966 Reviews
BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
15 yrs
Industry Experience
30 yrs, 1 mo
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
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966 Reviews of Melissa LeBran
May 26, 2022
Not sure what service this was for as I had two services this week, oil change and auto butler. The service is always amazing. Great job and extremely great customer service. They have a great system this week, oil change and auto butler. The service is always amazing. Great job and extremely great customer service. They have a great system of getting people in quickly . All of the people are friendly and helpful especially Jamie. I think Melissa did the auto butler and it was superb. More
by GAS
Verified CustomerOther Employees Tagged: Jamie Vasquez
May 23, 2022
Great service and people who love their job. and customer by treating them well. I was impressed. I will come back again. and customer by treating them well. I was impressed. I will come back again. More
by Davery6
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
May 23, 2022
From the time I was greeted Melissa expressed professional concern of the needs of my vehicle. She kept me updated on progress of my appointment and what was left to do. This is the 1st time I’ve professional concern of the needs of my vehicle. She kept me updated on progress of my appointment and what was left to do. This is the 1st time I’ve gotten this treatment at this dealership for the servicing of vehicle for oil changes. More
by 10447GUYTON
May 23, 2022
I’ve been doing business with this dealership since 1988. Staff has always been friendly and a helpful. Staff has always been friendly and a helpful. More
by flora.torrence
Other Employees Tagged: Jamie Vasquez, Jillian Stanford
May 21, 2022
Very friendly. Been going there foryears I would recommend yous any time bought all my cars from yous Been going there foryears I would recommend yous any time bought all my cars from yous More
by STMSHA
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
May 19, 2022
My advisor Melissa called me yesterday to remind me to make an appointment to get my car service. I originally had an appointment for last week but due to a family emergency I had to cancel. The fact tha make an appointment to get my car service. I originally had an appointment for last week but due to a family emergency I had to cancel. The fact that Melissa took it upon herself to call and remind me about my appointment that meant so much. That’s a great worker who goes above and beyond the call of duty for their customers. More
by Virginia
May 18, 2022
Great service Vehicle was ready when promised. Sutton Ford will definitely have me as a customer forever love my FORD Sutton Ford will definitely have me as a customer forever love my FORD More
by SONIALUVSJR
Other Employees Tagged: Jamie Vasquez
May 18, 2022
I am satisfy with the job they did on my car. Also I didn't have to wait a long time . I was very please about it . I would recommend someone else to have their car done there too. Also I didn't have to wait a long time . I was very please about it . I would recommend someone else to have their car done there too. More
by Cheryl L. Johnson
Other Employees Tagged: Cree Lyons
