BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
15 yrs
Industry Experience
30 yrs, 1 mo
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
Write a Review966 Reviews of Melissa LeBran
January 16, 2022
Terrible mechanics no discounts unnecessary charges to find issues. Quick to return car. No discounts find issues. Quick to return car. No discounts More
Other Employees Tagged: Nate Sutton
January 13, 2022
I attempted for in earlier December to schedule oil change and tire replacement but never got a call back. Car got flat tire which forced the car repairs. They could not get my car in until 2 weeks aft change and tire replacement but never got a call back. Car got flat tire which forced the car repairs. They could not get my car in until 2 weeks after I finally got a hold of someone. After the work was complete, I went to pick up the car but the battery was dead with no one there to help me. I had to return the following day to drop off the keys again to diagnose the problem. Batter was dead but I just paid for it just to be done with the dealership. I got home and I only had 1 wiper blade. Just like the battery, I don't want to deal with the dealership and will replace the lost wiper blade. Plan and simple, I will drive to a better dealership for all my future needs. More
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
January 08, 2022
They are courteous kind and considerate. I found the team to be very helpful and informative. I never feel like I’m being taken advantage of, just the opposite. They made me feel taken care of. to be very helpful and informative. I never feel like I’m being taken advantage of, just the opposite. They made me feel taken care of. More
Other Employees Tagged: Jillian Stanford
January 03, 2022
The service was incredible, staff was super helpful, each department was very friendly and super supportive with answering questions I had overall I definitely recommend department was very friendly and super supportive with answering questions I had overall I definitely recommend More
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
December 31, 2021
Takes much too long to receive an appointment and the multi point inspection was not done with my last oil change. multi point inspection was not done with my last oil change. More
Other Employees Tagged: Jillian Stanford , Eric Eric, Cree Lyons

