Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 37

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

January 22, 2022

Dealership Rating
Employee Rating

This dealership does such a wonderful job in all ways, including service. I am glad I found them! More

by dwaiy
Recommend Dealer
Yes
Jan 24, 2022

Concordville Subaru responded

Hi, dwaiy! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 22, 2022

Dealership Rating
Employee Rating

Everyone was so helpful and friendly, I was in and out with no problems at all More

by CORRIEMCCOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco

Jan 24, 2022

Concordville Subaru responded

Hi, CORRIEMCOOL! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

January 22, 2022

Dealership Rating
Employee Rating

Excellent service team -- knowledgeable, up-to-date on particular car care needs, and responsive to car-owner's questions and concerns. More

by MILLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers , Zach Catrambone

Jan 24, 2022

Concordville Subaru responded

Hi, MILLER0! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, Moe Laraki, General Manager

January 20, 2022

Dealership Rating
Employee Rating

Melissa in service helped to get my car in quickly for a problem with the power steering pump that worried me,and the problem was fixed promptly. A loaner car was provided for my convenience. I'm very pleas More

by JANENH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

Concordville Subaru responded

Hi, JANENH! Thank you for the stellar rating. We're happy to hear that working with Melissa led to such a positive experience. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 19, 2022

Dealership Rating
Employee Rating

Dealership has knowledgeable and courteous staff and provides excellent service. Customer Seevice is to norch More

by PURPLEFOSSIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Jan 20, 2022

Concordville Subaru responded

Hi, PURPLEFOSSIL3! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 16, 2022

Dealership Rating
Employee Rating

Heard the tech who took my car do a pull in it, hard to hide it when I have a loud exhaust. Didn’t know why he even took it on the road since I was just there for an inspection and an oil change. Seemed t More

by crowleycait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Concordville Subaru responded

crowleycait, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

Jan 17, 2022

crowleycait responded

Please look into the tech who joy rided and unplugged my cam :)

January 15, 2022

Dealership Rating
Employee Rating

What a wonderful person! Melissa was very caring about the situation with our car which had been in an accident. Her communication was outstanding-love the ability to text back and forth. She is an incr More

by amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Concordville Subaru responded

Hi, amy! Thank you for the 5-star rating. We're happy to hear that working with Melissa led to such an extraordinary experience. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

January 15, 2022

Dealership Rating
Employee Rating

Service the best I’ve ever dealt withSj Gerber Service the best I’ve ever dealt with Sj Gerber 610-955-6522 sjgerber1@verizon.net More

by SJ Geeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilley, Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Ty Jones, Lauren Scannapieco

Jan 17, 2022

Concordville Subaru responded

Hi, SJ Geeber! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

Jan 17, 2022

SJ Geeber responded

Your service dept. made the decision to lease easy. All personnel are the best

January 15, 2022

Dealership Rating
Employee Rating

Melissa was very courteous, and explained everything to me. Very short wait time. Great service! More

by GOODNANNY956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Concordville Subaru responded

Hi, GOODNANNY956! Thank you for the 5-star review. We're happy to hear that working with Melissa elevated your experience with us. Have a wonderful day! Sincerely, Moe Laraki, General Manager

January 15, 2022

Dealership Rating
Employee Rating

I've been customer for years always treated with respect and honesty can't imagine going anywhere else. MELISSA MCELWEE is excellent.. More

by Pitz20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Concordville Subaru responded

Hi, Pitz20@outlook.com! Thank you for the 5-star rating. We're delighted to hear that working with Melissa elevated your experience with us. Your loyalty and trust mean the world! Safe travels! Sincerely, Moe Laraki, General Manager

Jan 17, 2022

Pitz20 responded

If you every decide to do ad for long standing customer with original Concordville purchased older Forster let me know.

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