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Melissa McElwee
Melissa McElwee | Page 51
Assistant Service Manager
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
723 Reviews
Dealership Experience
9 yrs, 10 mos
Industry Experience
16 yrs
Languages Spoken
English
723 Reviews
Write a Review
723 Reviews of Melissa McElwee
Verified Customer
September 24, 2021
Good experience! Melissa was very helpful and was able to get everything I needed looked at and even got my inspection done though it was not originally scheduled for it. get everything I needed looked at and even got my inspection done though it was not originally scheduled for it. More
by CAITLIN.MARIE.CONWAY
September 23, 2021
The service person was prepared for me, inquired as to any issues and kept me informed as to where my vehicle stood in terms of completion. Explained the bill and asked if I was satisfied. any issues and kept me informed as to where my vehicle stood in terms of completion. Explained the bill and asked if I was satisfied. More
by cfk904
Other Employees Tagged: John Brennan
September 23, 2021
Came in on Monday and you had ordered the wrong part so had to come back on Tuesday. I was offered to leave my car and use a loner but declined. Install time was shorter than estimated and it was done und had to come back on Tuesday. I was offered to leave my car and use a loner but declined. Install time was shorter than estimated and it was done under warranty. I believe the folks who wrote up my service order are the ones I selected below More
by Joe122
Other Employees Tagged: Ken Cooper
September 22, 2021
Friendly, knowledgeable, considerate of customers’ time, concerns and financial worries. Offer various options to get the job done correctly concerns and financial worries. Offer various options to get the job done correctly More
by HELEN A
Other Employees Tagged: Mark Rodgers , Zach Catrambone
September 22, 2021
Very good Customer service The service department of Yala told me if I have any more problems where to go and how to go about it told me if I have any more problems where to go and how to go about it More
by TAMIKAFELDER3
Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton
September 22, 2021
Melissa yet again did a truly excellent job. She fully understands superior customer service and me as a repeat customer. The work I had done was excellent. Very pleased with all aspects of visit. understands superior customer service and me as a repeat customer. The work I had done was excellent. Very pleased with all aspects of visit. More
by coatesfamily
September 21, 2021
Melissa is the best and most informative customer service representative at the concordville dealership. She makes sure the customer is aware and rewarded for returning to the dealership. representative at the concordville dealership. She makes sure the customer is aware and rewarded for returning to the dealership. More
by tgundaker
Other Employees Tagged: Mark Rodgers , Ken Cooper
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