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Melissa McElwee

Overview Reviews (723) Inventory (228)

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Melissa McElwee

Melissa McElwee | Page 52

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9

723 Reviews

Overview Reviews (723) Inventory (228)

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English

4.9

723 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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723 Reviews of Melissa McElwee

September 18, 2021

Dealership Rating

Employee Rating

Staff are polite, friendly and informative. Never rushing through things and always explaining what and why things have to be done. This goes for both sales and service staff. through things and always explaining what and why things have to be done. This goes for both sales and service staff. More

by GFORMAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Moe Laraki, Jill Quale, Mark Rodgers , Zach Catrambone, Ken Cooper

Dec 06, 2021 -

Concordville Subaru responded

Hi, GFORMAN! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon! - Moe Laraki - General Manager

September 17, 2021

Dealership Rating

Employee Rating

Always clean , Service personnel are super friendly and knowledgeable and most importantly honest and fair knowledgeable and most importantly honest and fair More

by diana.petrillo

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ken Cooper

Dec 06, 2021 -

Concordville Subaru responded

Hi, diana.petrillo! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki - General Manager

September 17, 2021

Dealership Rating

Employee Rating

Had a great experience when I had service performed on my 2018 Subaru Forester at Concordville Subaru. 2018 Subaru Forester at Concordville Subaru. More

by JMCKELV

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 06, 2021 -

Concordville Subaru responded

Hi, JMCKELV! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with the service on your 2018 Subaru Forester. We look forward to working with you again in the future. Safe travels! - Moe Laraki - General Manager

September 16, 2021

Dealership Rating

Employee Rating

Very friendly, competant service advisor. Always can schedule at a convenient tome for me. Great service technitians Always can schedule at a convenient tome for me. Great service technitians More

by BENJOHNSON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 06, 2021 -

Concordville Subaru responded

Hi, BENJOHNSON0! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! - Moe Laraki - General Manager

Sep 17, 2021 -

BENJOHNSON responded

Great service as usual

September 15, 2021

Dealership Rating

Employee Rating

Currently service 2 Subaru vehicles here and have always been very happy with the professionalism of the staff for the past 9 years been very happy with the professionalism of the staff for the past 9 years More

by EMERGER33

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Rodgers , Ken Cooper

Dec 06, 2021 -

Concordville Subaru responded

Hi, EMERGER33! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Your loyalty and trust mean the world to us. We hope to work with you again soon. Safe travels! - Moe Laraki - General Manager

September 15, 2021

Dealership Rating

Employee Rating

Faster than promised service and comfortable waiting area, easy access and flexible scheduling, friendly staff area, easy access and flexible scheduling, friendly staff More

by lighthouse12004

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Zach Catrambone

Dec 06, 2021 -

Concordville Subaru responded

Hi, lighthouse12004! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a great day! - Moe Laraki - General Manager

September 15, 2021

Dealership Rating

Employee Rating

I was able to get a convenient appointment. My oil change was complete after 32 minutes from when I arrived and my car was even washed!!! change was complete after 32 minutes from when I arrived and my car was even washed!!! More

by GMAURER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Zach Catrambone

Dec 06, 2021 -

Concordville Subaru responded

Hi, GMAURER! Thank you for the stellar review. We're happy to hear that we were able to assist with your oil change. We look forward to working with you again in the future. - Moe Laraki - General Manager

September 13, 2021

Dealership Rating

Employee Rating

Concordville Subaru service dept is very well run and is respectful of the customers’ time. I’ve brought my cars there for 5 years now and everyone I’ve dealt with is professional, knowledgeable and polite. respectful of the customers’ time. I’ve brought my cars there for 5 years now and everyone I’ve dealt with is professional, knowledgeable and polite. Prices are reasonable for the level of service received. More

by LoveMySubarus

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 13, 2021 -

Concordville Subaru responded

Hi, LoveMySubarus! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day!

September 09, 2021

Dealership Rating

Employee Rating

This is a brand new dealership and the service bays and employees are wonderful. I enjoy bringing my car here. The service is impeccable and the staff, friendly and knowledgeable about my car. employees are wonderful. I enjoy bringing my car here. The service is impeccable and the staff, friendly and knowledgeable about my car. More

by MAKKRAMER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Brennan

Sep 10, 2021 -

Concordville Subaru responded

Hi, MAKKRAMER! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care!

September 09, 2021

Dealership Rating

Employee Rating

Melissa was awesome!! She ordered a fog light bulb and casing. There was no charge this time as I had the bulb replaced 3 times casing. There was no charge this time as I had the bulb replaced 3 times More

by JSTEVENS280

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 10, 2021 -

Concordville Subaru responded

Hi, JSTEVENS280! Thank you for the stellar review. We're happy to hear that working with Melissa led to such a positive experience. Please let us know if there's anything else we can help you with. Safe travels!

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