Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 55

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

August 24, 2021

Dealership Rating
Employee Rating

Melissa answered all of my questions about my concerns. She showed me codes I expressed concerns about and documented them. Service was done in a timely manner. Very pleased More

by RBEACH88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Concordville Subaru responded

Thank you for the stellar review, RBEACH88! We're happy to hear that working with Melissa elevated your experience with us. Please let us know if there's anything else we can help you with. Safe travels!

August 22, 2021

Dealership Rating
Employee Rating

Good excellent ok prima good 👍🏻 good super helpful well done 👍🏻 efficient clean friendly timely service prompt cheerful super duper will be back ! Good service 25! More

by DANIELSLCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Concordville Subaru responded

Hi, DANIELSLCM! Thank you for the stellar review. We're happy to hear that you had a positive experience with our services. Please let us know if there's anything else we can help you with. Have a great day!

Aug 23, 2021

DANIELSLCM responded

Your welcome.

Aug 23, 2021

DANIELSLCM responded

Your very welcome!

August 21, 2021

Dealership Rating
Employee Rating

Everyone is very accommodating and do their best to make you feel comfortable. The techs are knowledgable in servicing the cars! When recalls come they are handled. More

by J. Bonnie Rhodes
Recommend Dealer
Yes

Other Employees Tagged: Taylor Thornton

Aug 23, 2021

Concordville Subaru responded

Hi, J. Bonnie Rhodes! Thank you for taking the time to leave us a positive review. We're happy to hear that you left the dealership satisfied with our services. Safe travels!

August 21, 2021

Dealership Rating
Employee Rating

The service experience was very smooth and organized. The technicians guided your car in safely. The team members that checked you in were thorough, kind and professional. They treated my vehicle with respec More

by THOPKINS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khaled Malik, Tim Raysor , Sal Salman

Aug 23, 2021

Concordville Subaru responded

Thank you for the high rating, THOPKINS20! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Have a good day!

August 21, 2021

Dealership Rating
Employee Rating

I have pulled into this dealership twice in the past month without an appointment. Each time I have been taken promptly and with a smile. The second time all of the car was checked and the car was was More

by flictoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Aug 23, 2021

Concordville Subaru responded

Hi, flictoe! Thank you for the 5-star review. We're happy to hear that you've had positive experiences with our services. Have a wonderful day!

August 21, 2021

Dealership Rating
Employee Rating

I had a lot of problems with my car. There was a huge problem with my car, the problem was with my transmission. But with the help of Melissa and Ken the problem was taken care of. Best dealership I eve More

by ASHOK13ANITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Cooper, Service manager

Aug 23, 2021

Concordville Subaru responded

Hi, ASHOK13ANITA! Thank you for the stellar review. We're happy to hear that Melissa and Ken were able to identify and solve the issue with your vehicle. Please let us know if there's anything else we can help you with. Safe travels!

August 21, 2021

Dealership Rating
Employee Rating

I had to take in my car for a recall. Device was great, started work quickly finished before the time the told me to expect. More

by MAD365247
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 23, 2021

Concordville Subaru responded

Thank you for the 5-star review, MAD365247! We're happy to hear that you left the dealership satisfied with our services. Should you have any further inquiries, please do not hesitate to give us a call at the dealership. Take care!

August 20, 2021

Dealership Rating
Employee Rating

Melissa was very thoughtful and helped me with the inspection on my sons car that I gave to him. She also ordered a new fog light for the car. More

by JSTEVENS280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Concordville Subaru responded

Thank you for the stellar rating, JSTEVENS280! We're delighted to hear that working with Melissa elevated you and your son's experience with us. Please let us know if there's anything else we can help you with. Safe travels!

August 19, 2021

Dealership Rating
Employee Rating

Concordville Subaru is very professional and thorough. Their service is top notch! Thank you for your attention to my needs and my families. I really trust Subaru to provide me with great performance and More

by egaynor3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2021

Concordville Subaru responded

Thank you for the high rating, egaynor3! We're happy to hear that we were able to help with your and your family's needs. Please let us know if there's anything else we can help you with. Have a great day!

August 15, 2021

Dealership Rating
Employee Rating

Quick turnaround, polite and professional interaction. Both scheduling appointment and handling once arrived were easy, going smoothly. Honest recommendation on additional needed service without any pre More

by barry.mahler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers

Aug 16, 2021

Concordville Subaru responded

Thank you for the high rating, barry.mahler! We're happy to hear that you left the dealership satisfied with our services. We hope to see you again soon. Have a good day!

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