Melissa McElwee | Page 56
Assistant Service Manager
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
Dealership Experience
9 yrs, 10 mos
Industry Experience
16 yrs
Languages Spoken
English
723 Reviews
Write a Review723 Reviews of Melissa McElwee
August 14, 2021
Melissa made the whole thing easy and pleasant,I was there for recalls and even though they found I needed a fuel service there was no pressure to get the work done right then and there there for recalls and even though they found I needed a fuel service there was no pressure to get the work done right then and there More
August 14, 2021
Work staff courteous, and kept me up to date as work on vehicle. Did not have a long wait. Pleasant experience. Will bring my vehicle to this location again for next service vehicle. Did not have a long wait. Pleasant experience. Will bring my vehicle to this location again for next service More
Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton
August 13, 2021
Professional, friendly, courteous. Honored my coupon! All have good service. I had extensive dealings with Melissa, in the past, and she is exceptional in every way. All have good service. I had extensive dealings with Melissa, in the past, and she is exceptional in every way. More
Other Employees Tagged: Zach Catrambone, Ken Cooper
August 13, 2021
Came in for routine oil, filter and tire rotation service. Was immediately greeted very courteously and work on my car was quickly begun. Melissa, the service rep I dealt with was extremely knowledge service. Was immediately greeted very courteously and work on my car was quickly begun. Melissa, the service rep I dealt with was extremely knowledgeable and friendly. I will definitely be continuing to use this dealership for service of my Subaru. More
August 12, 2021
Great service always fast and efficient great service in every way clean, friendly, efficient and great prices, great with updating you on service and time of completion every way clean, friendly, efficient and great prices, great with updating you on service and time of completion More
August 12, 2021
Great people with a total customer focus. Place has a family atmosphere. Approach is consultative with clear options on the table. Work done in an efficient and timely manner. family atmosphere. Approach is consultative with clear options on the table. Work done in an efficient and timely manner. More
August 12, 2021
Great service, wonderful and courteous personnel. It is always a pleasure interacting with Concordville Subaru personnel. It's like a family reunion all thre time always a pleasure interacting with Concordville Subaru personnel. It's like a family reunion all thre time More
Other Employees Tagged: Moe Laraki, John Brennan , Zach Catrambone, Ken Cooper
August 12, 2021
I have experienced wonderful and convenient service each and every time I have visited Concordville Subaru since I have owned my Subaru Forester. They are the very best! and every time I have visited Concordville Subaru since I have owned my Subaru Forester. They are the very best! More
Other Employees Tagged: John Brennan , Zach Catrambone
August 10, 2021
The Sales team is great but I was extremely disappointed with the Service team on my recent visit. I scheduled my appointment more than a week in advance for a new windshield however the windshield wasn’t o with the Service team on my recent visit. I scheduled my appointment more than a week in advance for a new windshield however the windshield wasn’t ordered until the date of my appointment. Why??? It took 4 days to get the windshield and have it installed. Why??? I’m highly skeptical of the service organization and will consider alternative dealerships for service in the future. For example I was with Rafferty for over 15 years and never encountered the incompetence I found at Concordville Service. More
Other Employees Tagged: Moe Laraki, John Shields

