Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 57

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

August 10, 2021

Dealership Rating
Employee Rating

Melissa was such a great help! She knew her stuff and made sure I knew too! Very kind and helpful, made sure I was comfortable with every step. More

by Katluc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

Concordville Subaru responded

Thank you for the high rating, Katluc3! Melissa is a valued member of the team, and we'll sure share this positive review with her. Please let us know if there's anything else we can help you with. Have a great day!

August 10, 2021

Dealership Rating
Employee Rating

Service agent Melissa was very helpful and knowledgeable. It has always been a good experience for me to get any work done at Concordville Subaru. More

by MCKAYABM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

Concordville Subaru responded

Thank you for the 5-star review, MCKAYABM! We're delighted to hear that working with Melissa elevated your experience with us here at Concordville Subaru. Have a wonderful day!

August 09, 2021

Dealership Rating
Employee Rating

Thank you for an excellent service experience. I can always depend on Concordville Subaru to understand my needs, and efficiently complete the service in time More

by KVPTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Concordville Subaru responded

Thank you for the high rating, KVPTA! We're delighted to hear that you have consistently positive experiences with us here at Concordville Subaru. We hope to see you again soon!

August 08, 2021

Dealership Rating
Employee Rating

The dealership is always accommodating for service issues. I had the tire pressure light go on, needed an oil change, and an inspection and was out in an hour. Always very prompt and courteous and pro More

by pgkaz6244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Concordville Subaru responded

Thank you for the high rating, pgkaz! We're delighted to hear that you left the dealership satisfied with our services. We hope to see you again soon!

August 08, 2021

Dealership Rating
Employee Rating

They were fast an friendly. They even lend me car for the day. My wife an I will be coming back for year to come an will let are friends and family know about subaru More

by kaitlynoruska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

Aug 09, 2021

Concordville Subaru responded

Thank you for the 5-star review, kaitlynoruska! We're happy to hear that your positive experience with us led to your recommendation. We look forward to your next visit. Have a great day!

August 08, 2021

Dealership Rating
Employee Rating

Quick, thorough, friendly. Always take car on time and keep you informed along the way. Very happy with this dealership from purchase through maintenance. Thank you!! More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Catrambone

Aug 09, 2021

Concordville Subaru responded

Thank you for the high rating, nancy! We're happy to hear that you've had positive experiences with us. Safe travels!

August 07, 2021

Dealership Rating
Employee Rating

Melissa is outstanding - she’s respectful and doesn’t ever discount my concerns. The service technicians did a great job, as always. Highly recommend this dealership. More

by clhr6red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Concordville Subaru responded

Hi, clhr6red! Thank you for the 5-star review. We're happy to hear that working with Melissa elevated your experience with us and earned us your recommendation. Have a great day!

August 07, 2021

Dealership Rating
Employee Rating

Always excellent service here, knowledgeable professional staff and technicians, who care for your safety. They give good estimates, I came in with an emergency service issue on my Subaru Forester, they imme More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Concordville Subaru responded

Thank you for the 5-star review, M! We're happy to hear that we were able to help out with your Subaru Forester. Melissa, Lewis, and Taylor are valuable members of the team, and we'll definitely share this glowing review with them. We hope to work with you again soon!

August 06, 2021

Dealership Rating
Employee Rating

Service was fine. But I did wait an hour and a half for a synthetic oil change. Service worker was very nice and professional. Also no loaners for the recall that is present so was not going to wait 2 more h More

by KAYLAANDKENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Concordville Subaru responded

KAYLAANDKENO, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 05, 2021

Dealership Rating
Employee Rating

Excellent, caring and professional people who always go the extra mile to satisfy their customers. The service department has always been a significant reason I buy new vehicles from this dealership. More

by beitlerb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers

Aug 06, 2021

Concordville Subaru responded

Thank you for continuing to choose Concordville Subaru, beitlerb! We're happy to hear that you have consistently positive experiences with us. Have a great day!

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