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Melissa McElwee

Overview Reviews (723) Inventory (228)

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Melissa McElwee

Melissa McElwee | Page 62

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9

723 Reviews

Overview Reviews (723) Inventory (228)

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English

4.9

723 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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723 Reviews of Melissa McElwee

July 06, 2021

Dealership Rating

Employee Rating

The professional and courteous approach to all requests for scheduled service is unparalleled and always excellent. Ken, Mark, and Melissa are fantastic service coordinators. Thank you for scheduled service is unparalleled and always excellent. Ken, Mark, and Melissa are fantastic service coordinators. Thank you More

by Peter

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Rodgers , Ken Cooper

Jul 06, 2021 -

Concordville Subaru responded

Hi, Peter! We'll be sure to pass your kind words along to Ken, Mark, and Melissa. We hope you continue to choose Concordville Subaru. Have a wonderful rest of your day!

July 05, 2021

Dealership Rating

Employee Rating

I would recommend this dealership to any family member or friend. Staff are friendly, accommodating and offer quality service, which is honest, safe and efficient ! friend. Staff are friendly, accommodating and offer quality service, which is honest, safe and efficient ! More

by MARIA C.

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Moe Laraki, Jill Quale , Lauren Scannapieco

Jul 06, 2021 -

Concordville Subaru responded

Your recommendation and 5 star rating are of utmost value to us here at Concordville Subaru! We hope to serve you again soon.

July 04, 2021

Dealership Rating

Employee Rating

Took my car in time, reasonable wait, employees always very pleasant and eager to help. Lauren researched a question I had regarding my car and obtained the answer for me very pleasant and eager to help. Lauren researched a question I had regarding my car and obtained the answer for me More

by KEATING1953

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lauren Scannapieco

Jul 06, 2021 -

Concordville Subaru responded

Hi, KEATING1953, thank you for your detailed feedback! We're happy to hear that Lauren and the rest of the staff were able to give you a satisfactory experience with us. If you have any further inquiries, please do not hesitate to give us a call at the dealership. Safe travels!

July 04, 2021

Dealership Rating

Employee Rating

They are friendly, efficient, knowledgeable, convenient, also Melissa is wonderful! also Melissa is wonderful! More

by TONYSPINO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 06, 2021 -

Concordville Subaru responded

Hi, TONYSPINO! We agree. Melissa is wonderful! We're happy to hear that you've had a 5 star experience with us. We hope to work with you again soon!

July 04, 2021

Dealership Rating

Employee Rating

Device was good. By everyone was very polite and accommodating. accommodating. More

by GWA112

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 06, 2021 -

Concordville Subaru responded

We're happy to hear that you've had a positive experience with Concordville Subaru. If you have any questions, please give us a call at the dealership!

July 04, 2021

Dealership Rating

Employee Rating

It was included in my maintenance plan. I love Subaru! Melissa always takes care of me! She is great! They had me in my way in no time. Melissa always takes care of me! She is great! They had me in my way in no time. More

by DAVE_GLENNON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 06, 2021 -

Concordville Subaru responded

Melissa is a valued employee, and we're happy that she took care of you and your service needs. We look forward to your next visit. Safe travels!

July 04, 2021

Dealership Rating

Employee Rating

The woman who took care of me was extremely helpful and competent. And the price of service was reasonable, and it was punctually carried out. competent. And the price of service was reasonable, and it was punctually carried out. More

by Jpionati

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 06, 2021 -

Concordville Subaru responded

Thank you for your 5 star review! We hope you continue choosing Concordville Subaru. Have a great day ahead!

July 03, 2021

Dealership Rating

Employee Rating

Every visit to Concordville Subaru’s service department has been great. The staff is always friendly and knowledgeable. I have been recommending the dealership whenever I get the opportunity. has been great. The staff is always friendly and knowledgeable. I have been recommending the dealership whenever I get the opportunity. More

by Rjditeodoro

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Zach Catrambone, Ken Cooper

Jul 06, 2021 -

Concordville Subaru responded

We're happy to hear that you had another great visit with us! Your recommendation means the world to us, and we hope to serve you again soon.

July 03, 2021

Dealership Rating

Employee Rating

The service department demonstrated courtesy, professionalism, quality work in a timely manner. professionalism, quality work in a timely manner. More

by nikitahjs

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

Jul 06, 2021 -

Concordville Subaru responded

Hi, nikitahjs, we're ecstatic to hear that you had a 5 star experience with our service department. Thank you for choosing Concordville Subaru, and see you soon!

July 02, 2021

Dealership Rating

Employee Rating

Knowledgeable representatives in the service department and competent mechanics, Thank you and competent mechanics, Thank you More

by M

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 06, 2021 -

Concordville Subaru responded

Thank you for your 5 star review! We pride ourselves with our knowledgeable, competent, and helpful staff. We look forward to your next visit!

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